Wave

Project Manager, Customer Facing

Wave$70K — $95K *
Tampa, FL 33647In-Person
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field or equivalent work experience
  • 2+ years of project management experience
  • Strong prioritization and organizational skills
  • Effective critical thinking ability
  • Proficient in project management tools and Microsoft software
  • Skilled in data analysis and interpretation

Responsibilities

  • Plan and manage projects from concept to completion
  • Oversee day-to-day project operations and stakeholder consensus
  • Establish project management processes for timely and budget-friendly delivery
  • Provide project status updates and gather feedback from internal customers
  • Track multiple projects, ensuring objectives are met and performance levels maintained
  • Analyze project data for decision-making and continuous improvement
  • Perform additional support tasks as needed

Benefits

  • Comprehensive pay and benefits package
  • Support for employee well-being at every life stage
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum's goals.

How You Will Make an Impact
  • Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
  • Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
  • Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
  • Meet with internal customers to provide status updates, gather feedback and report on project progress
  • Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
  • Analyze and interpret project data to support decision-making and continuous improvement
  • Perform additional tasks as requested to support project and business needs

Working Conditions
  • Office environment
  • Some travel required


What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in related field or equivalent work experience

Experience
  • 2+ years of project management experience

Skills
  • Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
  • Strong prioritization and organizational skills for managing multiple projects and assignments
  • Develop effective working relationships with peers and project members
  • Effective critical thinking skills
  • Proven ability to perform in a fast-paced environment
  • Proficient in using computers and software applications, including Microsoft Project
  • Skilled in analyzing and interpreting data

Preferred Qualifications
  • PM Tools: MS Project, JIRA, Tableau, Visio, and Gantt tracking.
  • Voice, Data Services, Video Systems, Network Security
  • Outside Plant / Construction


Education
  • Project Management certification or completion of a recognized project management curriculum

#LI-EW1
KGN347 2026-76704 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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