Wave

Project Manager, Customer Facing, Spectrum Business

Wave$80K — $110K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent work experience
  • 2+ years of project management experience
  • Project Management certification or completion of a recognized project management curriculum
  • Strong English communication skills in writing and verbally
  • Proven organizational skills for handling multiple projects
  • Effective critical thinking and problem-solving abilities
  • Proficiency with Microsoft Project and data analysis

Responsibilities

  • Plan, manage, and monitor projects from inception to implementation
  • Oversee daily project operations, aligning stakeholder collaboration
  • Establish project management processes to ensure quality and budget adherence
  • Meet with internal stakeholders for updates and project feedback
  • Handle multiple concurrent projects, tracking performance and costs
  • Analyze project data for informed decision-making
  • Perform additional tasks as required to support projects

Benefits

  • Office environment with some required travel
  • Potential for professional development through project management exposure
  • Involvement in impactful, revenue-generating initiatives
  • Opportunity to enhance customer experiences through project outcomes
  • Dynamic work culture focused on results and continuous improvement
Full Job Description
Job Summary

Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum's goals.

Responsibilities

How You Will Make an Impact
  • Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
  • Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
  • Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
  • Meet with internal customers to provide status updates, gather feedback and report on project progress
  • Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
  • Analyze and interpret project data to support decision-making and continuous improvement
  • Perform additional tasks as requested to support project and business needs

Working Conditions
  • Office environment
  • Some travel required


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in related field or equivalent work experience

Experience
  • 2+ years of project management experience

Skills
  • Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
  • Strong prioritization and organizational skills for managing multiple projects and assignments
  • Develop effective working relationships with peers and project members
  • Effective critical thinking skills
  • Proven ability to perform in a fast-paced environment
  • Proficient in using computers and software applications, including Microsoft Project
  • Skilled in analyzing and interpreting data

Required Qualifications

Education
  • Project Management certification or completion of a recognized project management curriculum

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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