Project Manager, Customer Facing

Charter Communications

• $80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent work experience
  • Minimum of 2 years of project management experience
  • Strong prioritization and organizational skills
  • Effective communication skills in English, both written and spoken
  • Proficient in Microsoft Project and data analysis
  • Ability to develop effective working relationships with stakeholders
  • Experience in fast-paced environments

Responsibilities

  • Plan, manage and monitor projects from inception through implementation
  • Oversee daily operations of assigned projects and build consensus among stakeholders
  • Establish and implement project management processes to meet expectations
  • Provide status updates and gather feedback from internal customers regularly
  • Manage multiple projects, tracking costs and performance to meet objectives
  • Analyze project data to support decision-making and enhance performance
  • Perform additional tasks to support project and business needs

Benefits

  • Collaborative office environment
  • Opportunities for travel to project sites
  • Engaging and dynamic project management role
  • Opportunity to lead revenue-generating initiatives
  • Focus on measurable business results and customer satisfaction
Full Job Description
Job Summary

Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum's goals.

Responsibilities

How You Will Make an Impact
  • Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
  • Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
  • Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
  • Meet with internal customers to provide status updates, gather feedback and report on project progress
  • Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
  • Analyze and interpret project data to support decision-making and continuous improvement
  • Perform additional tasks as requested to support project and business needs

Working Conditions
  • Office environment
  • Some travel required


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in related field or equivalent work experience

Experience
  • 2+ years of project management experience

Skills
  • Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
  • Strong prioritization and organizational skills for managing multiple projects and assignments
  • Develop effective working relationships with peers and project members
  • Effective critical thinking skills
  • Proven ability to perform in a fast-paced environment
  • Proficient in using computers and software applications, including Microsoft Project
  • Skilled in analyzing and interpreting data

Required Qualifications

Education
  • Project Management certification or completion of a recognized project management curriculum

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