Role Summary
Kiln is expanding across the western United States and over the coming years will engage in numerous new Kiln site construction and build projects. In addition, Kiln will continue to upgrade and maintain its existing sites. The Project Manager, Commercial Construction, will oversee multiple projects simultaneously from end-to-end, with responsibility for delivering new sites and/or renovations on schedule, within budget, and at Kiln's level of quality. This individual will also manage one or multiple Project Managers within the Build and Procurement Team, third-party architects, contractors, vendors, and other internal/external stakeholders. He/she will negotiate contracts, pricing and deadlines with suppliers and vendors; use risk management procedures to protect Kiln and its stakeholders; monitor and forecast projects, product and vendors to predict and account for financial fluctuations; and, constantly maintain budgets and communicate changes to stakeholders on project outcome.
Goals and Objectives - Delivery of new Kiln sites, on time and on budget
- Delivery of renovation projects, on time and on budget
- Ensure existing operating sites are always in good working condition
- Continued creative inputs into the Kiln product and build process
- Prepare and perform projects for peak efficiency using the iron triangle, this includes managing and optimizing cost, time, and quality/experience
- Manage GC relationships, owns bidding and pricing exercises, and owns every aspect of the project, managing with key partners in Kiln
- Personifies Kiln's core values and strives to achieve our mission
Key Relationships
- Chief Growth Officer
- External third-party architects, GCs, other contractors, and vendors/suppliers
- Project Managers
- Director of Procurement and Product
- Buyers
- Interior Designers
- CFO
- Landlord Partners
Major Responsibilities
- Project Leadership: Lead and manage all aspects of assigned new Kiln location construction projects, ensuring alignment with project goals, timelines, and budgets. Provide clear direction and oversight to project teams, including site managers, subcontractors, and suppliers.
- Client Management: Act as the primary point of contact on assigned projects for Kiln's internal team and partners, addressing their needs, expectations, and concerns throughout the project lifecycle. Build and maintain strong relationships to foster trust and collaboration.
- Planning and Scheduling: In partnership with the Kiln Design Team, architect partners, and general contractor partners develop detailed project plans and schedules, including timelines, milestones, and resource allocation. Monitor project progress and make necessary adjustments to ensure timely completion.
- Budget Management: Oversee project budgets, including cost estimation, tracking, and financial reporting. Implement cost-saving measures and manage expenditures to prevent budget overruns.
- Risk Management: Identify potential project risks and develop strategies to mitigate them. Proactively address any issues or challenges that arise to minimize impact on project outcomes.
- Quality Assurance: Ensure all work meets quality standards and adheres to industry regulations, codes, and best practices. Conduct regular inspections and implement corrective actions as needed.
- Documentation and Reporting: Maintain accurate project documentation, including contracts, change orders, and progress reports. Provide regular updates to stakeholders and prepare detailed reports for review.
- Team Collaboration and Leadership: Foster a collaborative work environment, encouraging communication and teamwork among project team members. Mentor and support junior staff, promoting professional development and growth.
Ideal Experience and Skills
- 2+ years working in the commercial construction industry
- Experience with traditional office build-outs / tenant improvement
- Detailed commercial construction project management experience
- Analytical aptitude and expert proficiency in construction and financial analysis software
- Creative thinker, with a product development mindset
- Experience building teams, training and developing team members
- Must have strong verbal and written communication skills
- Exceptional organizational and multitasking skills, with comfort running multiple projects simultaneously
- Willingness to travel to manage out of state projects, 25-35% annually
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
- Passion and understanding for Kiln's mission and values
- College graduate with a four-year degree preferred
