3+ years in software project, program, or delivery management in multi-team environments
Experience managing cross-team dependencies and multi-initiative delivery
Strong executive communication skills for technical updates
Proficient in Jira for portfolio tracking and delivery reporting
Familiar with deployment and release management processes
Strong risk identification and escalation skills
Familiar with Agile and Kanban methodologies in continuous delivery
Responsibilities
Maintain a centralized portfolio view across experience teams
Own the deployment governance process for production releases
Identify and coordinate cross-team dependencies for delivery
Compile and deliver executive reporting on delivery status
Manage Executive scorecard tracking ETAs and risks
Identify and escalate systemic delivery risks with solutions
Facilitate weekly delivery syncs and planning sessions
Benefits
Flexible work environment
Opportunities for professional development
Productivity tools and resources
Collaborative company culture
Health and wellness programs
Full Job Description
What you'll be doing:
Maintain a centralized portfolio view across all experience teams - connecting individual releases back to strategic initiatives and providing leadership with a single source of truth for delivery health.
Own the deployment governance process, including facilitating go/no-go decisions for every production release with sign-off from Engineering, QA, and Product stakeholders.
Identify and coordinate cross-team dependencies across product and engineering teams, ensuring delivery is sequenced correctly and teams are not blocked or blindsided by upstream work.
Compile and deliver executive reporting on delivery status, timelines, risks, and forecasts - translating multi-team delivery complexity into concise, actionable updates for leadership.
Manage the Executive scorecard by tracking ETAs for in-flight initiatives, proactively pushing teams for updates, and investigating Jira to identify slippage risks before they surface.
Identify, manage, and escalate systemic delivery risks - capacity contention, environment mismatches, cross-team sequencing breakdowns - with clear options and recommended paths forward.
Facilitate weekly cross-team delivery syncs, go/no-go meetings, and quarterly planning sessions with consistent formats and clear outcomes.
Act as a neutral liaison between Product and Engineering, investigating delivery timelines and shipped dates to reconcile discrepancies and maintain trust across the organization.
Coordinate cross-team initiative management when work spans multiple teams, providing guidance on priority and sequencing to keep cross-cutting efforts moving.
Support capitalization (R&D) reporting by providing Accounting with accurate classifications of engineering work for financial reporting purposes.
Drive continuous improvement in delivery processes - identify systemic friction points, propose solutions, and measure the impact of process changes across teams.
What you have:
3+ years of experience in software project management, program management, or delivery management in a multi-team engineering environment
Demonstrated experience managing cross-team dependencies and coordinating delivery across multiple concurrent initiatives
Strong executive communication skills - ability to translate technical delivery complexity into clear, concise updates for leadership audiences
Proficiency with Jira for portfolio tracking, backlog management, and delivery reporting (including JQL, dashboards, and custom fields)
Experience with deployment and release management processes, including go/no-go governance and production readiness coordination
Strong risk identification and escalation skills - ability to distinguish between technical risks (owned by engineering) and systemic risks (owned by the PM role) and drive resolution proactively
Familiarity with Agile and Kanban delivery methodologies in a continuous delivery environment (not sprint-based)
Ability to operate as a neutral party across Product and Engineering teams, building trust through accuracy, transparency, and follow-through
What will make you stand out:
Bachelor's degree in business, information systems, engineering, or a related field
PMP, PgMP, CSM, or SAFe certification
Experience in fintech, equipment leasing, or financial services industries
Experience with R&D capitalization reporting or understanding of ASC 350-40 / software development cost capitalization rules
Proficiency with Confluence for documentation, knowledge management, and stakeholder communication
Experience building executive dashboards and portfolio-level reporting using tools like Jira Dashboards, Power BI, or Google Data Studio
Demonstrated use of AI tools (Claude, ChatGPT, Copilot) to improve project management productivity - report drafting, data synthesis, risk analysis, or process documentation
