Job Description

Baycrest Hospital Ambulatory Care

has an exciting opportunity for a

PROJECT MANAGER

Ambulatory Care & Neighbourhood Care Teams

Position Number: 9995

Position Type: Full Time

Shift Type: Day, some evenings and weekends as required.

Bi-Weekly Hours: 70 Hours

Location: Toronto

Union: Non-Union

Date Posted: September 8, 2026

Internal Closing Date: September 15, 2026

Job Summary

If you enjoy working in the community and passionate about improving wellbeing for older adults this role is a great opportunity, take part in an exciting an innovative model of care and have meaningful impact on shaping care for older adults.

We are seeking a Project Manager to support and coordinate the development, implementation, and evaluation of our Neighbourhood Care Team which is an integrated geriatric outreach model that brings multiple service providers to work as one team in support of seniors residing in seniors housing and naturally occurring retirement communities to promote healthy aging at home. The project manager will be responsible for organizing the work of the teams on the ground, work with the tenant communities to develop tenant led activities, and support the model quality improvement, evaluation and expansion. In addition to that the Project Manager will support targeted quality improvement projects to advance our outpatient specialized geriatric and primary care programs to improve care pathways and patients experience. This full-time role reports to the Clinical Manager, of the Outpatient Specialized Geriatric and Primary Care Services and is critical role to advancing Baycrest Hospital's strategy to expand care beyond its campus.

Key Responsibilities

• Coordinate the work of the clinical teams in Community locations including planning, implementation, monitoring, and evaluation.
• Develop and manage projects' documentation and tools (e.g., work plans, timelines, communication plans, change logs, reports, and presentations) to support effective execution and accountability.
• Lead the coordination and facilitation of meetings, working groups, and stakeholder engagement activities to ensure alignment with project goals.
• Support the design, implementation, and continuous improvement of services, with a focus on capacity building in older adult care.
• Collaborate with internal and external partners to ensure program relevance, quality, and responsiveness to population needs across the continuum of care.
• Lead and support program evaluation and reporting.
• Help develop and implement care pathways.
• Contribute to quality improvement efforts by embedding best practices and feedback loops into program delivery.
• Act as a liaison and point of contact for neighbourhood care team locations and teams within designated locations.
• Serve as a community connector for tenants to facilitate connection to services and support the development of tenant led activities and circles.
• Maintain effective working relationships with clinical, housing, tenants and community stakeholders.
• Lead or contribute to knowledge dissemination activities including publications, conference presentations, and stakeholder communications.
• Develop and manage program communications and marketing materials (e.g., website updates, promotional tools) to support awareness, recruitment, and engagement

Qualifications

• Passion for delivering excellent and compassionate care that is meaningful to clients and their caregivers.
• Adaptability and flexibility to support diverse client populations through diverse clinical and community settings.
• Excellent communication and facilitation skills are required.
• Master's degree in a health sciences discipline is preferred
• Previous work in community setting with strong knowledge of community services is required
• Demonstrated experience and skills in project management and program development
• Three to five years' experience supporting innovative interprofessional clinical training, educational programs, or health services/program evaluation is an asset
• Experience in or demonstrated understanding of geriatric care across the continuum (e.g. community, hospital, long term care), with a strong understanding of sector-specific needs and priorities.
• Experience in research, evaluation, knowledge dissemination, or academic publication and presentation.
• Proficiency with MS Teams, Zoom, Microsoft Office (Word, Excel, PowerPoint, and Access), and project management software (e.g., Asana, Smartsheet or similar).

Compensation:

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

For this position, the salary range is $74,654 to $93, 318.

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.