Project Lead

Keylent, Inc.

$80K — $110K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in project management or a related field
  • Proven track record of leading small to mid-sized projects
  • Strong ability to create technical and functional specification documents
  • Experience with project control metrics and ticket management
  • Understanding of Software Quality Processes and project compliance standards
  • Demonstrated skills in risk management and quality review participation
  • Effective communication skills for team and stakeholder interactions

Responsibilities

  • Initiate, plan, execute, and complete project objectives
  • Lead daily customer interface and proactively address concerns
  • Create and review project documentation including charters and specifications
  • Track and allocate project tickets to ensure timely closure
  • Monitor adherence to SLAs, KPIs, and OLAs by the team
  • Encourage continuous improvement within the delivery team
  • Provide application support according to defined processes

Benefits

  • Opportunities for professional development and mentorship
  • Involvement in meaningful projects with a customer-facing role
  • Dynamic work environment encouraging teamwork and innovation
  • Potential for working with various project modules
  • Supportive management engaged in project success
Full Job Description
Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes

To ensure successful initiation, planning, execution, control and completion of a small or a less complex project through monitoring, tracking and analyzing project control metrics. Lead project development, production support and maintenance activities. Ensure timesheets and invoicing processes are completed on or before the deadline.

Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.

Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA's/KPI's/OLA's.

Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in an economic manner.

Assist Project Manager in Risk Management and participate in quality reviews and implement quality norms. Lead and ensure project complies with Software Quality Processes and is adhering to the defined timelines.

Draft initial charter and project plan, create and review functional and technical specification documents. Monitor, track and analyse project control metrics.

Review and consolidate project (over all the modules) status reports and lead and perform all activities related to maintaining successful knowledge management including re usage, accuracy and efficiency.

Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.

Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

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