Project Director, Clinical Outpatient Services

Rolling Hills Hospital

$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's or Doctorate-level Licensed Clinician (e.g., LCSW, LMHC, LMFT, PhD, or PsyD) required.
  • 5-7 years in healthcare operations, with a minimum of 2 years in a managerial role.
  • Experience with PHP and IOP levels of care is required, preferably within acute psychiatric settings.
  • Proven success in implementing new clinical programs is essential.
  • Prior experience managing multi-facility operations across different regions is preferred.
  • Understanding of basic P&L components necessary.
  • Ability to analyze performance data and develop actionable KPIs.

Responsibilities

  • Assess clinical programs with facility DOPs to enhance patient experience and outcomes.
  • Lead onboarding and training for new Division of Operations (DOP) staff and outpatient therapists.
  • Roll out measurement-based care initiatives to facilities and develop action plans for clinical performance improvements.
  • Evaluate clinical performance metrics and ensure compliance with care standards.
  • Develop and disseminate treatment curricula based on evidence-based practices.
  • Collaborate with facility leaders to enhance clinical programming and workflows.
  • Drive initiatives impacting EBITDA, revenue growth, and patient satisfaction.

Benefits

  • Comprehensive Medical, Dental, and Vision Insurance.
  • 401(k) Plan with Company Match.
  • Paid Time Off (PTO) and recognized holidays.
  • Company-paid Basic Life and AD&D Insurance.
  • Employee Assistance Program (EAP) and mental wellness resources.
  • Opportunities for professional growth and advancement within a nationwide network.
Full Job Description
Overview

About This Role

100% Travel Required

TheProject Director, Clinical Outpatient Services (Clinical Director,Outpatient)is a key leadership role responsible for advancing clinical quality, outcomes, and operational excellence across the organizations network of Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs. This position plays a critical role in ensuring the implementation of evidence-based care, measurement-based clinical practices, and data-driven clinical care improvement initiatives.

Compensation & Benefits

We value your expertise and dedicationand we invest in your success.

  • Competitive Base Salary commensurate with experience
  • Comprehensive Medical, Dental, and Vision Insurance
  • 401(k) Plan with Company Match
  • Paid Time Off (PTO) and recognized holidays
  • Company-paid Basic Life and AD&D Insurance
  • Employee Assistance Program (EAP) and mental wellness resources
  • Opportunities for professional growth and advancement within Acadias nationwide network

Responsibilities

What You'll Do:

The Project Director, Clinical Outpatient Services will:

  • Workon-sitewith facility DOPs to assess clinical programsand identify/implement changes to improve patient experience, retention, andclinicaloutcomes
  • Support onboarding and training of new DOPs and OP therapists
  • Lead the rollout of measurement-based care initiatives to priority acute and specialty facilities;develop and implementaction plans to improve clinical outcomes based on individual site performanceacross key indicators

In addition to leading the facilitation of clinical excellence, this role works in close partnership with operations teams to ensure achievement of annual goals, including revenue, EBITDA, patient visits, patient satisfaction, and quality targets. The Clinical Director, Outpatientis accountable for evaluating clinical performance, improving documentation standards, and developing anddisseminatingtreatment curricula. They also serve asa subjectmatterexpertandresourceresponsible for deployingclinical training, suicide risk mitigation strategies, and outpatient program development.Lastly, they will serve asa championto step patients down the care continuum.

This position directly contributes to the growth and development of Acadias outpatient services, partnering with facility leaders to scale existing programs, launch new services, and deliver best-in-class care across the continuum.Frequent travel to facilities isrequired.

Clinical Outcomes & Quality ofClinicalCare

  • Provide strategic oversight and leadership for outpatient clinical services across all organizational facilities, ensuring alignment with the organizations mission, goals, and best practices in behavioral health care.
  • Evaluate clinical performance metrics, includingservice-delivery models,patient-reported outcomes, satisfaction scores, length of stay, treatment completion, and discharge effectiveness.
  • Collaborate with facility leadership and multidisciplinary teams to enhance clinical programming,optimizeworkflowsand ensure evidence-based practices are consistently applied and integrated
  • Implement andfacilitatemeasurement-based care (MBC), leveraging clinical data tomonitorand improve treatment effectiveness and client progress.
  • Conduct regular clinical audits to ensure high-quality documentation, fidelity to care models, andappropriate levelsof care.
  • Champion best practices in suicide risk assessment, safety planning, and risk mitigation, ensuring standardized application across facilities.
  • Facilitate the continuum of care, partnering with facilities to develop robust step-down processes

Evidence-Based Practices & Training

  • Lead the development, implementation, and standardization of treatment curricula based on evidence-based models, including CBT, DBT, and other applicable therapies.
  • Provide ongoing clinical training, mentorship, and coaching to outpatient teams to support fidelity and excellence in care delivery.
  • Participate in internal and external educational and networking events, including CE talks,webinarsand speaking engagements, to promote Acadias clinical leadership andexpertise.

Regulatory, Compliance & Accreditation Support

  • Maintain a thorough understanding of federal, state, and accrediting body requirements (e.g., The Joint Commission, CMS, state licensing boards).
  • Partner closely with facility and corporate compliance teams to ensure outpatient programs meet clinical, documentation, and operational standards.
  • Assistin translating regulatory changes into operational and clinical practice updates across outpatient settings.

Operational Collaboration & Strategic Support

  • Collaborate closely with facility and regional operations leaders to align clinical care with business goals and operational strategies.
  • Support day-to-day clinical operations during transitions or leadership vacancies, as needed.
  • Guide the launch, scale, and optimization of PHP/IOP programs to meet patient, community, and referrer needs.
  • Drive initiatives that directlyimpactEBITDA, revenue growth, visit volume, and satisfaction and quality scores.
  • Onboard and support new clinical leaders to ensure alignment with Acadias quality and operational expectations.
  • Create, implement, and refine corporate-level resources, protocols, and toolkits that support outpatient service delivery and continuous improvement.

STANDARD EXPECTATIONS:

  • Complieswithorganizational policies, procedures, performance improvement initiatives andmaintainsorganizational and industry policiesregardingconfidentiality.
  • Communicate clearly and effectively toperson(s) receiving services and their family members,guests,and other members of the health care team.
  • Develops constructive and cooperative working relationships with others andmaintainsthem over time.
  • Encourages and builds mutual trust,respect,and cooperation among team members.
  • Maintains regular and predictable attendance.
  • Must be willing to travel to sites across the US50 -80% of the time.
Qualifications

What you'll bring

Minimum

  • Required to be aMastersor Doctorate-levelLicensed Cliniciane.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD
  • Minimum of5-7 yearsinhealthcare operations, includingminimum of 2 years ofmanagerial experience
  • Experience with PHP and IOP levels of carerequired. Preference for experience working with acute psychiatric hospital providers.
  • Proven experience successfullyimplementing newclinicalprograms
  • Prior experience in multi-facility, multi-business unit operationsacross multiple geographies
  • Understanding of basic P&L components
  • Ability to interpret data and apply that to an analysis of performance and productivity (experience developing, tracking,analyzing,and reporting KPIs)
  • Strong facilitation and presentation skills.
  • Demonstratedexpertiseinsuccessfully managingmultiple projectssimultaneously.
  • Proven experience building,managingand motivating teams.
  • Excellent leadership, collaboration, and communication skillsamong audiences ranging from front-line clinical staff to senior executives.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Licensed Cliniciane.g., LCSW, LMHC, LMFT, Psychologist license

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

AHCORP

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