Project Communications Manager - N/W Resiliency

Battery Park Authority

$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Communications, Public Policy, Journalism, Urban Planning, or related field, or equivalent experience
  • 5-8+ years in communications, public affairs, or related fields
  • Strong writing and editing skills, with ability to clarify technical content
  • Experience in large-scale infrastructure projects and their community impacts
  • Proven track record in multi-stakeholder project coordination
  • Ability to create public engagement materials and digital content
  • Excellent organizational and project management skills

Responsibilities

  • Develop a comprehensive understanding of the N/W Resiliency Project
  • Create diverse project-related materials including newsletters and flyers
  • Manage biweekly construction newsletter for accuracy and timeliness
  • Translate technical project information for public consumption
  • Prepare materials for public meetings and community forums
  • Enhance and maintain clarity in project communications across teams
  • Support senior leadership in stakeholder engagement and outreach efforts

Benefits

  • Opportunity to work on a significant urban infrastructure project
  • Engagement with community and stakeholder groups
  • Development of skills in managing public communications and outreach
  • Experience collaborating with multidisciplinary teams
  • Exposure to high-visibility government projects and initiatives
Full Job Description
Position Overview

The Project Communications Manager - N/W Resiliency plays a central role in the development, coordination, and quality control of outward-facing materials for the North/West Battery Park City Resiliency Project- a large-scale capital initiative to protect Lower Manhattan from coastal flooding and sea level rise.

As part of the Communications and Public Affairs team, this position will work closely with internal N/W Project staff, outside consultants, and contractors, in order to develop a strong working understanding of project scope, milestones, and issues. The position is responsible for translating project information into clear, accurate, and accessible content for public and stakeholder audiences. Coordinating review processes across teams, the position will lead the development and refinement of communications materials-including Project materials, presentations, and digital content.

This role is ideal for a highly detail-oriented professional with strong writing and editing skills, sound judgment, and an interest in complex, large-scale infrastructure projects. The candidate must be comfortable working across disciplines, be able to synthesize technical information into clear and structured materials, and bring a thoughtful, rigorous approach to how project information is communicated.

Key Responsibilities

Project Communications & Materials Development

  • Develop a strong working understanding of the N/W Resiliency Project, including scope, milestones, and key activities
  • Develop and produce project-related materials, including construction newsletters, flyers, postcards, posters, alerts, and other public-facing content
  • Manage the biweekly construction newsletter, coordinating with internal and external partners to ensure accurate, current, and timely information
  • Translate technical project information into clear, accessible, and well-structured communications for public audiences
  • Prepare materials and presentations for public meetings including for CB1, the N/W Construction Advisory Committee, and BPC residential buildings
  • Review and refine materials to ensure accuracy, consistency, and alignment across all project communications


Public & Stakeholder Engagement

  • Support senior leadership in external communications and stakeholder engagement efforts
  • Attend and participate in public meetings, community forums, and stakeholder sessions as needed
  • Coordinate responses to stakeholder inquiries in a timely and professional manner
  • Monitor stakeholder communications channels and ensure appropriate routing and follow-up
  • Support outreach efforts that promote transparency and proactive communication with the community
  • Track communications activities and deadlines to support timely and coordinated delivery


Digital & Website Management

  • Maintain and regularly update the project website with current information and materials
  • Post construction updates, schedules, and alerts in a timely and organized manner
  • Improve the clarity, accessibility, and usability of website content
  • Monitor website engagement and adjust content to improve effectiveness
  • Coordinate with external public relations or digital partners, as needed


Internal Coordination

  • Collaborate with project managers, engineers, construction staff, and leadership to gather and verify project information
  • Coordinate across internal departments, consultants, and contractors to support consistent and aligned communications outputs
  • Work closely with the community construction liaison to ensure coordination between field activity and public-facing materials
  • Support the alignment of communications materials with project milestones, updates, and timelines


Qualifications

  • Bachelor's degree in Communications, Public Policy, Journalism, Urban Planning, or a related field, or equivalent professional experience
  • 5-8+ years of relevant experience in communications, public affairs, infrastructure, government, consulting, or a related field
  • Excellent writing and editing skills, with demonstrated ability to translate complex or technicalinformation into clear, structured, and accessible content, working effectively with subject matter experts
  • Experience supporting communications for large-scale, high-visibility infrastructure,resiliency, or capital projects in urban environments, with an understanding of how these projects impact communities and stakeholders
  • Demonstrated success working on complex, multi-stakeholder initiatives, including coordinating across teams or disciplines and navigating competing priorities and evolving project needs
  • Proven ability to developing materials for public engagement and general audiences, including workshops, digital campaigns, presentations, and project updates
  • Strong organizational and project management skills, with the ability to manage multiple workstreams, track deadlines, and deliver high-quality outputs
  • Effective interpersonal skills, with a track record of working effectively with government entities, elected officials, community boards, and internal teams, and familiarity with public engagement processes

* Please include an updated resume and cover letter with your application to be considered for this opportunity.

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