Where is the work:Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
What's in it for you:Trane has a new exciting opportunity to join our organization as a Service Project Administrator in Wilmington, MA / Westbrook, ME. Under direct supervision, this position is responsible for routine service job documentation, materials, job costing, status monitoring, invoicing, and administrative closeout of each service job. This position is required to closely interact with Service Managers, Service Technicians, Service Account Managers, and Customers.
What you will do:- Coordinates with cross-functional team members to ensure the accurate and timely recording of project costs, including materials, timesheets, labor hour allocation, and daily reports; initiates invoicing for completed work; and prepares payroll documentation while managing technician applied and unapplied time.
- Responsible for general administrative functions to include project costs are identified for processing service billings.
- Responsible for generating, interpreting, and printing various assigned reports.
- Monitors account receivables invoicing status, reviews, investigates, and helps resolve billing disputes in coordination with internal teams and customers.
- Communicates effectively with other team members.
- Cross train for coverage of the service project administrators when staffing needs arise.
- Schedule and participate in internal project team meetings to ensure accurate transfer of information.
- Validates cost to date and reconciles project data in business system.
- Manages invoicing process and coordinate format, layout, attachments, and mailing with Shared Financial Services.
- Reviews billing backlog and coordinates/communicates with Service Managers, HVAC Field Technicians, customers, and Trane claims as necessary to resolve obstacles.
What you will bring:- High School diploma or GED and up to two (2) years of related experience and/ or training; or equivalent combination of education and experience.
- Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.
- Ability to multitask and work well on a team
- Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.
- Familiarity with the operation of HVAC Systems preferred, not required.
- Flexibility to work overtime/ weekends, as required.
Annual Base Salary Range or Hourly Base Pay Range:$68,178.33 - $94,640.00
Compensation Type:Exception Hourly
Incentive Eligible:No
Sales Commission Eligible:No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
