Amazon

Programmer/Analyst, Relay Product and Tech

Amazon$80K — $97K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of experience in tax, finance, or a related analytical field.
  • 2+ years of experience writing complex Excel VBA macros.
  • Bachelor's degree or equivalent required.
  • Experience in defining business requirements and deriving insights from data and metrics.
  • Proficiency in SQL or ETL processes.

Responsibilities

  • Extract, analyze, and interpret datasets to generate actionable insights.
  • Support the design and maintenance of automated reporting systems and dashboards.
  • Solve defined business problems using structured analytical methods.
  • Communicate findings clearly to both technical and non-technical audiences.
  • Scope and deliver analytical projects within established timelines.
  • Partner with cross-functional teams to enhance data quality and detection automation.
  • Contribute to process improvements and documentation reviews.

Benefits

  • Comprehensive health insurance (medical, dental, vision, and prescription)
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Flexible Spending Accounts
  • Adoption and Surrogacy reimbursement coverage
Full Job Description
Relay Trust protects Amazon's middle-mile transportation network from fraud, misuse, and abuse. We build detection systems, investigation tools, and enforcement mechanisms that ensure carrier and driver compliance while keeping the network safe and reliable. We are looking for a Business Analyst to join the team and support the analysis of complex operational data across fraud detection, carrier compliance, and identity verification workflows. You will help define business requirements, build reporting and automation solutions, and contribute to continuous improvement across trust and safety programs that protect Amazon and our transportation partners.

Key job responsibilities

Extract, analyze, and interpret datasets using SQL, Python, and tools such as Redshift, Oracle, or Hadoop/Hive to generate actionable insights across fraud detection and compliance workflows. Perform root cause analysis, variance analysis, and pattern identification with guidance from senior analysts. Apply data transformations and statistical techniques to support diagnostic analysis.

Support the design and maintenance of automated reporting systems, dashboards, and KPI visuals to track fraud detection rates, investigation outcomes, and compliance metrics. Validate data quality and help maintain data integrity across workflows.

Solve defined business problems using structured analytical approaches. Escalate ambiguous issues while proposing initial solutions. Support analysis for business cases, detection model evaluations, and strategic initiatives that contribute to measurable business impact.

Communicate findings clearly to immediate team and stakeholders, translating results into formats accessible to technical and non-technical audiences. Proactively communicate project status, risks, and roadblocks.

Scope and deliver analytical projects within defined timelines. Partner with Product, Engineering, Science, and Operations teams to support detection automation and data quality efforts.

Contribute to business requirements reviews, documentation, and process improvements. Build repeatable, scalable solutions for recurring analytical needs.

BASIC QUALIFICATIONS

- 1+ years of tax, finance or a related analytical field experience

- 2+ years of complex Excel VBA macros writing experience

- Bachelor's degree or equivalent

- Experience defining requirements and using data and metrics to draw business insights

- Experience with SQL or ETL

PREFERRED QUALIFICATIONS

- Experience working with Tableau

- Experience using very large datasets

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, BELLEVUE - 80,200.00 - 97,600.00 USD annually

USA, WA, Bellevue - 80,200.00 - 97,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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