Location: USA - Henderson, 560 W Warm Springs Rd Division: Solutions Job Posting Title: Programme Manager Time Type: Full Time Position Description Summary: Oversee and implement work processes and operational procedures for Schenker Project Operations offices. Manage staffing for projects and identify training needs. Assist with audits, project milestone reporting, duty drawbacks and similar reports as required by corporate and project clients. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): Operations • Ensure that teams are fully functioning, staffed correctly and that work processes are mapped and can be monitored to ensure smooth transactions and visibility. • Maintain current knowledge on US Laws and Regulations regarding imports and exports within the project scopes. Ensure the training is provided and completed as required by corporate standards or as required to ensure best practices. • Develop and maintain relationships with Schenker Project Operations offices to ensure reliable access to key personnel and solutions as needed to manage critical project cargoes. • Troubleshoot and work to provide creative solutions when issues are escalated. Personnel • Oversee and implement work processes to improve efficiency and quality of project forwarders. • Assess strengths and weaknesses of departments and key resources and work to provide the best possible environment for effectiveness within the Schenker teams. • Monitor working hours with specific attention on overtime and ensure use of holidays. • Manage staffing for new projects or as projects change throughout the process. • Recruit, interview and process new operations personnel. • Ensure core values and work processes are within the Schenker Inc., corporate standards and regulations. Reporting • Assist with any required audits, project milestone reporting, duty drawbacks and similar reports as required by corporate and project clients. • Ensure management of the accruals list, The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results. Ensure budgets, schedules, and performance requirements are met. Accountability - Manage activities of two or more sections or departments through subordinate managers or professionals who exercise full supervision in terms of costs, methods, and employees. May not have subordinate managers. Impact of Decisions - Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities. Working Relationships - Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Requires the ability to change the thinking of or gain acceptance of others in sensitive situations. Scope - Establish operational objectives and assignments and delegate assignments to subordinate managers or professionals. Objectives are reviewed by senior management to determine success of operation. Involved in developing, modifying, and executing corporate policies that affect immediate operations and may also have company-wide effect. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a management position. Exceptional interpersonal, analytical, problem-solving, and communication skills required. Bachelor's degree or equivalent required. Generally prefer 5+ years of related management experience. Extensive international experience in import/export logistics required. For this position, the expected base pay range is $103,500.00 - $103,500.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.