Salary: $73,330.56 - $103,836.24 Annually
Location : City of Spokane, WA
Job Type: Full-Time
Job Number:
Department: Housing and Homeless Services
Opening Date: 08/03/2026
Closing Date: 8/17/2026 4:00 PM Pacific

CLASS SUMMARY

The Program Professional will be responsible for managing contracts and monitoring program quality related to affordable housing and homelessness services. This role involves overseeing the administration and compliance of local, state, and federal contracts, engaging with community stakeholders and partners, and ensuring the effective delivery of services. The ideal candidate will have extensive experience in social services, homelessness services, or affordable housing development, as well as strong skills in contract management and program monitoring. This position requires a commitment to promoting equitable social, economic, and environmental conditions to achieve optimal health and well-being for all individuals and communities served.

EXAMPLES OF JOB FUNCTIONS

Managing Local, State, and Federal Contracts

• Oversee the administration and management of contracts, ensuring compliance with all applicable laws, regulations, and guidelines.
• Develop, negotiate, and execute contract agreements with service providers, vendors, and partners.
• Monitor contract performance, assess outcomes, and implement corrective actions as necessary.

Community Engagement with Stakeholders and Partners

• Establish and maintain effective working relationships with community members, government officials, non-governmental organizations, and other stakeholders.
• Facilitate community meetings, focus groups, and other engagement activities to gather input and feedback on programs and initiatives.
• Represent the department at public meetings, forums, and events to promote programs and initiatives.

Billing and Invoices Management

• Ensure accurate and timely processing of billing and invoices related to program activities.
• Review and reconcile billing statements, invoices, and financial reports.
• Collaborate with finance and accounting teams to resolve discrepancies and ensure proper documentation.

Program Monitoring

• Identify, develop, and implement program monitoring strategies to ensure program effectiveness and compliance.
• Conduct regular reviews and evaluations of programs to assess effectiveness and identify areas for improvement.
• Stay current with industry trends, research, and innovations to continuously improve program quality and impact.

MINIMUM QUALIFICATIONS
Open Entry Requirements

• Education: Graduation from an accredited four-year college or university with a degree in Social Science, Business, Public Administration, Government, or related field; and
• Experience: Two years of social service case management, homeless services, or affordable housing experience to include contract management, compliance, or monitoring.
• Equivalency: We may accept different combinations of education and experience. We welcome job seekers with relevant backgrounds to apply.

EXAMINATION DETAILS
Applicants must first meet the minimum qualifications to be invited to take the examination. Those who pass the examination will then go on the hiring list.

The examination will consist of a Training and Experience Evaluation (T&E).

A Training and Experience Evaluation (T&E) is a written test where the applicant answers structured questions based on their previous experience and training or education. Please view video for tips to help you fill out the T&E.

This is an online examination that will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided.Computer reservations can also be made through your local public library.

Training and Experience Examination instructions and links will be emailed to qualified applicants on August 19th, 2026. The testing window is August 20th - August 24th.

Please note: The email will come from City of Spokane ([email protected]).

For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our

Revised March 15, 2022
01

Have you graduated from an accredited four-year college or university with a degree in Social Science, Business, Public Administration, Government, or related field?

• Yes
• No

02

If you answered "Yes" to the above question, please list your degree and field of study.
03

To meet the education requirements for this position, you must provide your college transcripts. (You may go back and attach them now, returning to this question when you are done.) Have you attached your college transcripts to your application? If your answer is "No" your application is incomplete and will not be considered.

• Yes
• No

04

How many years of experience do you have of social service case management, homeless services, or affordable housing experience that includes contract management, compliance, or monitoring? NOTE: You must show where you gained this experience in your Work Experience details of this application in order to be accepted.

• Less than one year
• At least one year, but less than two years
• At least two years, but less than three years
• At least th