This position will play a key role in delivering on all aspects of enterprise wide, cross functional process management initiatives including developing process architecture and hierarchy, process transformation, process automation and reengineering. The incumbent will function as a champion of process improvement methodologies and implementation throughout the organization. This individual will help drive the measurement of business effectiveness, research business processes and practices and analyze process data to develop and implement sustainable, repeatable and quantifiable operational and strategic process improvement. This individual will be part of the BPM center of excellence team that will drive process improvement initiatives and bring efficiency, effectiveness and a culture of continuous improvement to the organization.
ESSENTIAL FUNCTIONS:
Develop industry standard best practices for process management, innovation and continuous improvement across the enterprise
Develop framework to align process architecture with strategic business capabilities and govern linkages. Ensures that policies and procedures align with corporate vision
Develop core program framework, governance structure, tools and templates for delivering cross functional process improvement initiatives
Manage resources (change agents and champions) within a matrix environment to lead process improvement initiatives across the enterprise. Engage in training activities with change agents and champions to develop this capability and skill set across the enterprise.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: Bachelor's Degree
Education Details: Business Management or related field
Experience: 10 years relevant business process specialization (i.e. business process management, consulting or other applicable business process transformation experience).
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Skill in analyzing and organizing technical data, Expert
Proficient in Microsoft Office programs., Advanced
Knowledge of web based applications and documentation tools., Expert
Excellent communication skills both written and verbal., Expert
Licenses/Certifications
Certified in Business Analysis -PMI Upon Hire Pref
CSSBB - Six Sigma Black Belt BPMI Certification Pref
