Full Job Description
We are looking for experienced IT Program/Project Manager to join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise, and via remote Cloud services. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and rewarding experience in which you are able to provide solutions on one of the most complex and high profile programs within this community.
We are looking for an IT Program/Project Manager to oversee and execute complex colocation projects, including Mission Partner new hosting, migrations, expansions, decommissions and custom solutions within our Data Center facilities. This role ensures successful delivery of professional services engagements, while maintaining high client satisfaction and meeting business objectives. Specific duties/skills may include the following:
31 Manage the full lifecycle of projects related to dashboards, analytics and reporting, ensuring alignment with business intelligence and analytics needs.
31 Create and update comprehensive project plans, including schedules, budgets, and resource assignments, to guide project execution.
31 Proactively identify and mitigate project risks, issues and dependencies, using tools such as risk registers and dependency matrices.
31 Lead and collaborate with diverse project teams to deliver high-quality products and services on time and within budget.
31 Facilitate regular project status meetings, document key discussion and decisions, and distribute meeting minutes to stakeholders for review and approval.
31 Deliver timely and informative project status updates to stakeholder at various levels, using standardized reporting templates and methods.
31 Act as the single point of contact for assigned projects, ensuring seamless communication and issue resolution.
31 Establish and manage clear expectations for project team members, ensuring everyone is aligned and working towards common goals.
31 Engage with Government customers in a manner that respects the chain of command, ensuring alignment and promoting project success.
31 Foster strong, collaborative relationships with Government customers, stakeholders and project team members to drive project success.
31 Collaborate with technical team member to develop a project plan that accurately reflects the time and resources required to deliver customer-requested projects or services.
31 Create high-quality project documentation that is well-formatted, easy to understand and effectively communicates project information to stakeholders.
31 Participate in Government customer meetings as needed, providing project updates and insights to support informed decision-making.
31 Capture a document project management methodologies and best practices used on dashboard, analytics and reporting projects, to inform future project planning and execution.
31 Develop and maintain a lessons-learned repository to capture knowledge and insights from project experiences, and share with the team to drive continuous improvement.
31 Develop, refine and maintain processes and standard operating procedures to support the efficient delivery of products and services.
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Required Skills and Education
31 11+ years of related experience with a Bachelor's degree
31 Recent experience working in the Intelligence Community (IC)
31 Experience using customer tools (Jira, Confluence, Hive, ServiceNow) to document and manage project requirements and deliverables
31 Familiarity with business visualization tools (Power BI, Tableau, Splunk)
31 MS Office Suite advanced skills (PowerPoint, Excel)
31 MS Project advanced proficiency
Preferred Skills and Education
31 MBA, Business Analytics or Data Science degree
31 PMP, Agile, ITIL, Data Science, Big Data or other related certifications
31 Expertise in asset management, accountable property, technology refresh and recapitalization projects
31 Working knowledge of Working Capital Funds and the Central Services Program
31 Knowledge of how emerging technologies and advanced technology solutions including the adoption and implementation of Artificial Intelligence in business intelligence and business analytics can be used to create insights and drive business decisions