PROGRAM MGR 4-LDH (Quality and Regional Operations Director)

State of Louisiana

$79K — $155K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Eight years of experience in health or social service program management, evaluation, or development.
  • Six years of general work experience plus five years in health or social service programming.
  • Bachelor's degree with five years in health or social service programming.
  • Advanced degree or Juris Doctorate with four years in health or social service programming.
  • Strong analytical, communication, and leadership skills.

Responsibilities

  • Provide strategic leadership for the Quality Division and Training Section.
  • Lead statewide quality management initiatives to enhance service delivery.
  • Develop and monitor quality measures and performance improvement strategies.
  • Ensure compliance with regulatory requirements and quality standards.
  • Oversee regional operations in collaboration with Human Services agencies.
  • Direct staff training initiatives to enhance program knowledge and performance.
  • Monitor performance of contracts and agreements effective service delivery.

Benefits

  • Opportunities for professional development and training.
  • Collaborative work environment targeting quality improvement.
  • Engagement with state-wide initiatives for individuals with developmental disabilities.
Full Job Description
Salary : $6,585.00 - $12,920.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OIDD/DPT/224570
Department: LDH-Office of Intellectual & Developmental Disability Supports
Opening Date: 08/07/2026
Closing Date: 8/22/2026 11:59 PM Central

This position may be filled in the following parish(es): East Baton Rouge

Join the Office of Intellectual & Developmental Disability Supports (OIDD) as the Quality and Regional Operations Director and help shape the future of services for individuals with intellectual and developmental disabilities across Louisiana. This executive-level leadership role drives statewide quality improvement, regional operations, training, performance monitoring, and regulatory compliance. We're seeking a strategic, collaborative leader ready to strengthen accountability, improve service delivery, and make a meaningful statewide impact for individuals and families.

The ideal candidate will be a strategic and collaborative leader with proven experience leading and/or implementing large-scaled healthcare quality initiatives, managing multiple programs, and overseeing regulatory compliance, operations management, and performance improvement.

Strong analytical, communication, and leadership skills are essential, along with a commitment to advancing high-quality, person-centered services for individuals with intellectual and developmental disabilities.

Minimum Qualifications
Eight years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor's degree plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information

Job Duties:

  • Provide strategic leadership and oversight for OIDD's Quality Division, Training Section, Regional Operations, and Cooperative Endeavor Agreement (CEA) monitoring activities.
  • Lead statewide quality management and continuous improvement initiatives to strengthen service delivery and promote positive outcomes for individuals and families.
  • Develop, implement, and monitor quality measures, performance goals, and improvement strategies across OIDD programs and services.
  • Ensure programs and operations comply with applicable regulatory requirements, quality standards, policies, and established performance expectations.
  • Oversee regional operations and collaborate with Human Services Districts and Authorities to promote consistent and effective delivery of developmental disability services statewide.
  • Direct staff training and development initiatives to strengthen organizational performance, program knowledge, and service quality.
  • Provide oversight and performance monitoring of contracts and agreements, including privatized Intermediate Care Facilities and Cooperative Endeavor Agreements.

Position-Specific Details:

Location: Office of Intellectual & Developmental Disabilities / Admin/Finance/Programmatic - COMMUNITY BASED ADMINISTRATION / East Baton Rouge Parish

Appointment Type: This position may be filled as aProbationary appointment

Cost Center: 3402030300

Position Number(s): 50406295

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE

Contact Information:

Debbie Parris-Thymes
LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

01

*Nepotism: To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH.
Required Question

Similar Jobs

More Jobs at State of Louisiana

More Healthcare Jobs

Find similar PROGRAM MGR 4-LDH (Quality and Regional Operations Director) jobs: