Full Job Description
Location: Columbus, OH, USA
What we are looking for:
Responsible for meeting established program targets and deliverables and for the successful completion of program objectives. Programs can typically consist of a number of products, special projects, parts, and customer engineering centers, global product development locations and different technology suites.
What you will be doing:
• Launch Readiness / Process Sign Off (PSO)
◦ Conform to standard management system: Global Process Management System (GPMS)
◦ Ensure all tasks are performed for launch readiness and PSO
◦ Coordinate all customer visits to the manufacturing facilities
◦ Assist in supplying requirements to Manufacturing
◦ Approve all resolutions to the follow-up issues that are presented to the customer
• Customer Contact
◦ Coordinate and lead for all customer-critical issues while individual departments handle day to day issues
◦ Review program metrics and satisfaction levels recurrently with the customer
• Program Scope
◦ Coordinate, lead, and initiate the approval of program scope changes
◦ Report the management of activities to executive management
• Scheduling and Tracking
◦ Coordinate, lead, and approve the program schedule and tracking process to ensure the program meets the scope and customer requirements, to meet overall program metrics
◦ Review program timing and progress toward achievement of targets and goals
◦ Coordinate and lead the critical build phases, while approving support activities to ensure successful delivery of the program
◦ Prepare regular reports for presentation to executive management, which address program progress status
• Meeting Minutes
◦ Schedule program coordination meetings regularly
◦ Lead the cross-functional program coordination meeting
◦ Review the meeting minutes to ensure timely completion of all tasks
◦ "Prime" the meeting minutes/open issues/corrective actions system by entering initial program information into the system.
• Open Issues
◦ Review and assign newly entered open issues
◦ Update issues in central tracking system
◦ Review issue statuses between program meetings
◦ Approve all closed issues
◦ Classify and archive closed and approved issues for continuous improvement
◦ Review open issues database for continuous improvement
◦ Address any scope, schedule, and budget changes to the program brought on by open issues
• Engineering Change: Review and coordinate Engineering Change Requests (ECRs) and eventual Process Change Request (PCR) and communicate and coordinate changes with the customer, affiliate and team members.
• Risk Assessment.
◦ Coordinate the Risk Assessment Plan with the program team
◦ Receive and review all recorded program risks
◦ Allocate risk prevention and risk mitigation actions
What you will bring to the table:
• Bachelor's degree in engineering, business management or adjacent discipline required
• 5 years applicable experience in Engineering, Sales or related field
• 6+ years of experience preferred
• Both domestic and international travel required between branches, customer and manufacturing sites
• Ability to work extended hours as required to support launch, customer events and to meet with stakeholders in different time zones
What we can provide you:
• A safe collaborative learning work environment that stimulates creativity and exploration
• Diverse teams of experts
• Resources from around the globe
• Supportive leadership and team members to help you do your best work
• Opportunities for professional growth
• Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule