Position Summary

This role directlyimpactsGM-level goals and requires broad analytical skills, program management, continuous improvement, and an ability to be successfulin an ambiguous environment.The successful individual has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems.The Program Manager oversees customer relationships, develops complex deliverables, and handles tactical quick-turn projects.Theydemonstrateexceptional business judgment, constantly innovate to improve operational processes, and suggestnew ideasand best practices to enhance the business with anambitious approach.This roleis responsible fordiving deep into process, understanding current capabilities and limitations, and making critical judgement decisions about how to handlecustomerrequestsand improve their business operations.

This is a remote-based position. Ideal candidates will have a background in fleet/logistics operations (non-tech). Candidates must have the ability to travel up to 50% of the time nationwide.

Compensation:Competitive salary pay! Paid weekly, every friday! Salary range: $120,000-130,000 plus performance-based annual incentive plan

The benefits of belonging 6 whats in it for you?

Full benefits within 30 days

Medical, dental, vision, prescription drug coverage, life insurance, disability insurance

401(k) program

Unlimited vacation, paid holidays, and sick time

Commitment to your safety through boot and prescription safety glasses reimbursement

Career and learning development with an extensive training program through our Amerit University

Employee referral program, up to $1,000 bonus

ASE certification program with fee reimbursement and bonus

Employee recognition platform that includes opportunities to redeem points for merchandise

Employee assistance program (EAP)

24/7 nurse triage line

Employee discounts on cell phone service and entertainment tickets

Employee resource groups (ERGs) that foster inclusion

Wellness and fitness program through our providers

KEY JOB RESPONSIBILITIES

• Design and implement comprehensive service delivery programs tailored to each customers unique needs
• Manage the lifecycle of complex initiatives, unblocking teams and negotiating resources as needed
• Work within a GM organization, influencing large customer segments, technology decisions, and external entity interactions
• Advise senior managers and directors, actively mentoring and developing team members
• Make trade-offs between short-term and long-term needs, balancing customer satisfaction with operational efficiency
• Drive high impact on organizational goals and program-related metrics, potentially across multiple regions
• Develop andmaintainstrategic relationships with key customer stakeholders, serving as the primary point of contact for escalations and ensuringhigh levelsof customer satisfaction and retention
• Conduct regular business reviews with customers, analyzing performance metrics,identifyingareas for improvement, and proposing innovative solutions to enhance service delivery and drive mutual business growth

BASIC QUALIFICATIONS

• Bachelors degree in Business, Supply Chain Management, Engineering, or related field (advanced degree preferred).
• 10+ years of program management experience in fleet management,logistics, or supply chain.
• 10+ years of end-to-end project delivery, including presenting results to senior executives.
• Strong analytical skills with advancedproficiencyin Excel (Pivot Tables,VLookUps) and data visualization tools (e.g., Tableau, Power BI).
• Experience with Agile methodologies, Six Sigma/Lean techniques, and cross-functional collaboration.
• Proven ability to innovate,optimizeprocesses, and deliver measurable businessimpact.
• Passion for customer success and deep knowledge of fleet operations.
• Outstanding oral presentation skills, with experience crafting compelling, data-driven slides for senior executives, consistent with top-tier consulting standards.

PREFERRED QUALIFICATIONS

• Masters degree, or MBA in business, operations
• Transportation and/or fleet management experience of a mid tolarge sizefleet
• 5+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to regularly lift and move up to 10 pounds
• Ability to stand, walk, sit, talk or hear
• Frequent use of hands and fingers
• Ability to feel and reach with hands and arms

Are you ready to advance your career with Amerit Fleet Solutions? Apply Today!

https://www.ameritfleetsolutions.com/careers/easy-apply