Program Manager

UST

$88K — $132K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in program and project management
  • Strong knowledge of retail operations and processes
  • Bachelor's degree in computer science or equivalent experience
  • Expertise in product management and supply chain management
  • Proficient in Agile methodologies and Scrum
  • Experience with application migration and digital transformation
  • Skills in risk management and vendor team management

Responsibilities

  • Lead multiple retail technology programs from initiation to deployment
  • Define program scopes, objectives, milestones, KPIs, and success criteria
  • Develop and manage program roadmaps, budgets, and schedules
  • Drive program governance and stakeholder communication
  • Manage Agile delivery teams and facilitate planning sessions
  • Act as the key liaison between business and technology teams
  • Lead cloud migration and modernization initiatives

Benefits

  • Minimum of 10 days paid vacation per year
  • 6 days of paid sick leave annually, pro-rated for new hires
  • 10 paid holidays and eligibility for bereavement leave
  • 401(k) Retirement Plan with employer matching
  • Medical, dental, and vision insurance for employees and dependents
  • Company-paid basic life, accidental death, and disability insurance
  • Voluntary options for short-term disability benefits and Health Savings Account (HSA) availability
Full Job Description
Role description

Program Manager

Project Manager I

You Are:

We are seeking an experienced Program Manager with strong Retail Domain Knowledge to lead strategic initiatives across merchandising, item management, supply chain, eCommerce, omnichannel, and retail platform modernization programs.

The opportunity:
• Program Leadership Lead multiple retail technology programs from initiation through deployment. Define program scope, objectives, milestones, KPIs, and success criteria.
• Develop and manage program roadmaps, budgets, resource plans, and schedules.
• Drive program governance, executive reporting, risk management, and stakeholder communication.
• Track dependencies across multiple teams and business functions.
• Retail Domain Engagement Partner with retail business stakeholders to understand current and future business processes.
• Support initiatives across: Item Management / Item File Merchandising Assortment & Shipper Management Supply Chain & Replenishment Order Management Systems (OMS) Delivery Management Lead Agile delivery teams and ensure successful sprint execution.
• Facilitate planning sessions, backlog reviews, sprint reviews, and release planning. Manage vendor teams, offshore teams, and third-party partners.
• Ensure adherence to quality standards, compliance requirements, and architectural guidelines.
• Drive continuous improvement initiatives and operational excellence. Stakeholder Management Act as the primary interface between business and technology teams.
• Present program status, risks, and mitigation plans to senior leadership. Coordinate across Product Owners, Architects, Developers, QA, Operations, and Support teams.
• Build consensus among diverse stakeholder groups. Technology Modernization Lead cloud migration and modernization initiatives.
• Support legacy-to-next-generation platform transitions.
• Drive adoption of scalable architecture patterns and automation.
• Ensure successful deployment and post-production stabilization.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:
• Experience range: 10+ Years
• Skills:
• Product Management
• Project Management
• Supply Chain Management
• Scrum
• Risk Management
• Application Migration
• Merchandising
• Digital Transformation
• Qualification:
• Bachelor's Degree in computer science or equivalent experience

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Bentonville, Arkansas

Compensation Range: $88,000-$132,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

#LI-YG1

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