Sentara Healthcare

Program Manager - Third Party Risk Management

Sentara Healthcare$106K — $176K *
US-Anywhere
+ 28 other locationsRemote
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree (preferred) or 5+ years of relevant experience in lieu of degree
  • 3+ years of experience in third-party/vendor risk management or compliance, preferably in healthcare
  • Hands-on experience with OneTrust or similar GRC platforms
  • Knowledge of HIPAA and healthcare data privacy/security requirements
  • Strong organizational skills for managing multiple vendors and assessments
  • Excellent written and verbal communication skills

Responsibilities

  • Own the third-party risk program lifecycle from onboarding to offboarding
  • Establish program timelines and status reports for stakeholders
  • Identify and improve process gaps in program workflows
  • Serve as the main contact for vendors during assessments
  • Coordinate with vendors for documentation and remediation plans
  • Manage risk assessments and maintain vendor records in OneTrust
  • Support audits with accurate and timely documentation

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Disability and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance up to $5,250/year
  • Student Debt Pay Down up to $10,000
  • Pet Insurance
  • Legal Resources Plan
  • Annual discretionary bonus opportunities
Full Job Description
City/State
Norfolk, VA

Work Shift
First (Days)

Overview:
Overview

The Third-Party Risk Program Manager is responsible for the end-to-end management of the organization's third-party risk management program within a healthcare environment. This individual contributor role owns the program lifecycle - from vendor onboarding and risk assessment through ongoing monitoring, documentation, and offboarding - ensuring third party relationships comply with applicable healthcare regulations (e.g., HIPAA, HITECH) and internal policy. The role requires close collaboration with vendors and cross-functional partners including Legal, Information Security, Privacy, Procurement, and Compliance to ensure full program coverage and audit readiness

Key Responsibilities

Program Management

  • Own and drive the third-party risk program end-to-end, ensuring consistent execution across the vendor lifecycle


  • Establish and maintain program timelines, milestones, and status reporting for leadership and stakeholders


  • Identify process gaps and drive continuous improvement of program workflows


  • Be a part of the team and support the execution of the program


Vendor Management

  • Serve as the primary point of contact for third-party vendors throughout the assessment and management process


  • Coordinate with vendors to gather required documentation, evidence, and remediation plans


  • Track vendor responsiveness and escalate delays or non-compliance issues appropriately


Risk Assessments (OneTrust)

  • Manage and execute third-party risk assessments using OneTrust, including assessment creation, distribution, tracking, and completion


  • Analyze assessment results to identify risk levels, gaps, and required remediation actions


  • Maintain accurate, up-to-date vendor and assessment records within OneTrust


  • Generate reports and dashboards from OneTrust to support program reporting and audits


Documentation & Compliance

  • Ensure all program documentation (policies, procedures, assessment records, contracts, remediation plans) is accurate, complete, and current


  • Maintain audit-ready documentation in alignment with healthcare regulatory requirements (HIPAA, HITECH, and other applicable frameworks)


  • Support internal and external audits by providing timely and accurate documentation


Cross-Functional Collaboration

  • Partner with Legal, Information Security, Privacy, Procurement, and business owners to ensure comprehensive risk coverage


  • Communicate program requirements, risk findings, and remediation needs clearly to non-technical and technical stakeholders alike


  • Act as a liaison between vendors and internal teams to resolve issues and keep the program moving forward


Education
  • Bachelor Level Degree (Preferred)
  • 5+ years relevant experience may be accepted in lieu of degree

Certification/Licensure
  • Certification in risk, or compliance (e.g., CTPRP, CRISC) preferred


Experience

Required

  • Bachelor's degree with 3+ years of experience in third-party/vendor risk management, program management, or compliance, ideally within healthcare or a regulated industry
  • 5+ years of experience in third-party/vendor risk management, program management, or compliance, ideally within healthcare or a regulated industry without a Bachelor's degree preferred.


  • Hands-on experience with OneTrust or similar GRC/risk management platforms


  • Working knowledge of HIPAA, HITECH, and healthcare data privacy/security requirements


  • Strong organizational skills with the ability to manage multiple vendors and assessments simultaneously


  • Excellent written and verbal communication skills, with experience working cross functionally


Preferred

  • Certification in risk, or compliance (e.g., CTPRP, CRISC)


  • Experience with vendor contract review or working alongside Legal/Procurement


  • Familiarity with information security risk assessment frameworks (e.g., NIST, HITRUST)


We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

About Sentara Healthcare

Sentara Healthcare is a not-for-profit healthcare system that operates hospitals, outpatient care centers, imaging centers, and other healthcare facilities in Virginia and North Carolina. The system provides a range of medical services, including cancer care, heart and vascular care, orthopedics, pediatrics, and women's health. Sentara Healthcare also offers health plans and wellness programs. The system is committed to providing high-quality, patient-centered care and has received numerous awards and recognitions for its clinical outcomes and patient satisfaction.
Learn more about Sentara Healthcare
Size
30,000 employees
Industry

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