Position SummaryThe
Program Manager, Strategy & Business Development provides dedicated operational, project management, business development, and strategic research support to the
SVP, Strategic Initiatives & Business Development, enabling focus on enterprise strategy, leadership, and high-priority organizational initiatives. This role is responsible for advancing strategic initiatives and business development activities from concept through execution by managing project intake, coordinating meeting cadence, driving accountability and follow-through, conducting research and analysis, and preparing executive-level communications and presentations.
Working closely with the
VP, Clinical & Manufacturing Programs,
VP, 340B Programs & Operations, and
VP, Business Development, this position helps ensure cross-functional initiatives remain aligned, organized, and moving forward. This role is ideal for someone who thrives in a fast-paced environment, enjoys bringing structure to complex initiatives, and has the ability to balance project execution, strategic thinking, and operational excellence.
Essential Duties / ResponsibilitiesStrategic Initiative Management- Track and manage strategic initiatives across the Strategic Initiatives & Business Development department.
- Maintain initiative roadmaps, project plans, dashboards, and status reporting utilizing tools such as Smartsheet, Microsoft PowerPoint, and Excel.
- Partner with stakeholders across business functions to ensure initiatives remain on schedule and deliverables are achieved.
- Maintain risk, dependency, and issue logs while proactively identifying blockers and recommending solutions.
- Monitor action items, ownership, and deadlines while driving accountability across teams.
- Create executive summaries, status reports, and leadership updates highlighting progress, milestones, risks, decisions required, and strategic impact.
- Support project governance processes and establish visibility into initiative performance and outcomes.
Meeting & Stakeholder Communication Management- Develop agendas for leadership, team, and cross-functional meetings in collaboration with the SVP.
- Facilitate meeting coordination, document key decisions, capture action items, and follow through to ensure completion.
- Coordinate meeting cadence and scheduling with internal and external stakeholders.
- Prepare briefing materials and talking points for leadership meetings, presentations, and strategic discussions.
- Foster communication and alignment across business units to support successful initiative execution.
- Ensure stakeholders remain informed of project progress, priorities, risks, and required actions.
Business Development Support- Prepare client, manufacturer, partner, and prospect briefing materials related to business development activities.
- Conduct research on prospective partners, manufacturers, and industry stakeholders to support business development strategy.
- Develop market and target profiles that provide actionable insights regarding competitive positioning and growth opportunities.
- Coordinate follow-up activities throughout the business development pipeline to ensure opportunities continue to advance.
- Manage pipeline review meetings and support reporting related to business development performance and opportunities.
- Organize RFP activities, collect supporting materials, and coordinate responses with internal stakeholders.
Strategic Research & Market Intelligence- Conduct market research, competitive intelligence, and industry analysis to support strategic planning and executive decision-making.
- Compile manufacturer landscape assessments and industry overviews.
- Support research efforts related to potential acquisitions, strategic partnerships, and growth opportunities.
- Track PBM, specialty pharmacy, healthcare, and pharmaceutical industry trends and communicate key business implications to leadership.
- Assist with market-sizing activities, opportunity assessments, and business case development.
Executive Operations & Leadership Support- Support quarterly business reviews and strategic planning activities.
- Prepare executive presentations, reports, dashboards, and leadership communications.
- Track strategic priorities and ensure visibility into progress against organizational goals.
- Support the SVP with special projects, research requests, and operational priorities.
- Maintain discretion and confidentiality when handling sensitive business information.
- Perform other duties as assigned.
Required Skills / AbilitiesLeadership & Collaboration- Strong interpersonal skills with the ability to build productive relationships across all levels of the organization.
- Demonstrated ability to influence and coordinate cross-functional teams without direct authority.
- Ability to work effectively with senior leaders, internal stakeholders, customers, and external partners.
- Proven ability to drive accountability and follow-through on strategic initiatives.
Program & Project Management Expertise- Strong project management, organizational, and prioritization skills.
- Experience managing complex initiatives from concept through execution.
- Ability to manage multiple projects simultaneously while meeting deadlines and maintaining quality.
- Strong attention to detail with the ability to balance tactical execution and strategic objectives.
- Ability to independently identify issues, evaluate options, and implement solutions.
Strategic & Analytical Skills- Strong analytical and critical thinking capabilities.
- Experience conducting business research, market analysis, competitive intelligence, and opportunity assessments.
- Ability to synthesize large volumes of information into actionable recommendations.
- Strong data analysis, reporting, and presentation skills.
- Experience creating executive-ready business documents and presentations.
Communication & Executive Support- Exceptional written, verbal, and presentation communication skills.
- Ability to prepare concise and compelling executive communications and leadership materials.
- Strong business writing and documentation capabilities.
- Ability to maintain confidentiality and exercise sound judgment in sensitive situations.
Tools & Systems- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and Teams.
- Experience utilizing project management and collaboration platforms such as Smartsheet, Asana, Microsoft Project, and related tools.
- Ability to organize project documentation, reporting, and business records in a structured and accessible manner.
Education / Experience- Bachelor's degree in Business, Healthcare Administration, Project Management, or a related field; equivalent industry experience may be considered in lieu of a degree.
- 5+ years of experience in strategy, operations, project management, business development, healthcare consulting, or chief-of-staff-type roles.
- Experience supporting executive leaders and facilitating cross-functional initiatives.
- Proficiency with Microsoft Office Suite and project management/collaboration tools such as Smartsheet, Asana, and Microsoft Project.
Preferred Skills / Abilities- Prior experience within Retail Pharmacy, Mail Order Pharmacy, Specialty Pharmacy, PBM, Pharmaceutical, or Managed Healthcare environments.
- Knowledge of pharmacy industry operations, manufacturer relationships, and healthcare market dynamics.
- PMP, CAPM, or equivalent project management certification preferred.
- Experience supporting strategic planning, mergers and acquisitions research, or business development activities is a plus.
- Familiarity with 340B programs, specialty pharmacy, or pharmaceutical manufacturer programs is beneficial.
Work Environment- Home-based office environment with minimal exposure to excessive noise or adverse working conditions.
- May require occasional local and/or overnight travel for leadership meetings, offsite events, conferences, business development activities, and industry engagements.
- Ability to sit for extended periods of time and work effectively in a remote environment.
- Ability to work flexible hours as required to support business needs, strategic initiatives, and organizational priorities.
