Overview
The
Program Manager, Strategic Operations in Technical Program Management sits at the intersection of strategy and execution, playing a key role in aligning stakeholders, optimizing resources, and ensuring programs deliver measurable value to the organization. This highly visible role requires both strategic thinking and hands-on execution, working closely with senior leaders and cross-functional teams to translate business goals into actionable programs, manage complex interdependencies, and deliver results aligned with company priorities.
This is a full-time remote role with a preference for a candidate in Rochester, NY, with a base salary of $120,000-$159,000 and a 10% bonus. Responsibilities
- Program Leadership: Lead the end-to-end management of strategic initiatives, from concept through execution and measurement.
- Strategic Planning: Collaborate with executive leadership to define program goals, KPIs, and roadmaps aligned with business objectives.
- Cross-functional Coordination: Partner with teams across product, engineering, finance, operations, marketing, and HR to ensure alignment and progress.
- Change Management: Identify organizational change impacts and develop strategies to ensure smooth adoption and implementation.
- Risk & Issue Management: Proactively identify risks and develop mitigation strategies to keep programs on track.
- Communication: Deliver clear and timely updates to stakeholders and executive leadership, including status reports, dashboards, and business impact summaries.
- Continuous Improvement: Recommend improvements to program frameworks, tools, and processes to enhance effectiveness and scalability.
- Other duties as assigned.
Qualifications
- Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
- 6+ years of program management experience, ideally in a strategic or cross-functional capacity.
- Proven track record of delivering large-scale, complex initiatives on time and within scope.
- Strong understanding of strategic planning, operational efficiency, and change management.
- Exceptional organizational, communication, and leadership skills.
- Proficiency in program management tools, such as Smartsheet or Microsoft Project.
Preferred Experience:- Experience in management consulting or a corporate strategy role.
- Familiarity with Agile or Lean methodologies.
- Ability to influence and drive decision-making across senior stakeholders.
- Strong analytical mindset with the ability to translate data into actionable insights.
Core Competencies: The successful candidate will demonstrate strength in the following competencies as well as foundational competencies, which can be found here:
- Innovation Leadership - Drives innovation from idea to execution.
- Relational Effectiveness - Builds trusted relationships across the organization.
- Organizational Influence - Influences stakeholders to advance strategic priorities.
- Impactful Communication - Communicates clearly to drive understanding and action.
- Analytical Problem Solving - Uses data and analysis to solve complex problems.
- Enterprise Strategic Thinking - Shapes long-term strategy and direction.
- Strategic Ambiguity Leadership - Adjusts and leads the team through change.
The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to the candidate's work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All full-time (30+ hours) employees are eligible for PTO, Sick, and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program; Pet Insurance.
This is a full-time remote role with a preference for a candidate in Rochester, NY, with a base salary of $120,000-$159,000 and a 10% bonus. 
