PROGRAM MANAGER SENIOR I

State of Maryland

$95K — $115K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Criminal Justice, Public Administration, Information Systems, Computer Science, Business Administration, or related field.
  • 12+ years experience managing criminal justice information systems or related public safety technology.
  • 7+ years in executive or senior management roles with direct supervisory experience.
  • Experience with statewide Criminal Justice Information System operations in a 24/7 environment.
  • Expertise in FBI CJIS Security Policy and compliance requirements.
  • 3+ years administering DOJ or BJA grants related to criminal justice information systems.
  • Experience in developing statewide policies and interagency partnerships.

Responsibilities

  • Administer the Maryland Criminal Justice Information System (CJIS).
  • Manage service deliverables and improve programs relevant to CJIS.
  • Plan and integrate business processes for organizational activities.
  • Oversee the Biometric Identification Operations Section, ensuring continuous operation.
  • Ensure resources are available for legally mandated fingerprint background checks.
  • Develop and organize strategic plans for major CJIS operations.
  • Collaborate with federal, state, and local criminal justice agencies.

Benefits

  • Health, dental, and vision insurance at a low cost.
  • Six personal leave days annually.
  • Ten days of annual leave per year.
  • Fifteen days of sick leave per year.
  • Up to sixty days of paid parental leave.
  • At least twelve holidays per year.
  • Retirement pension credit for state employees.
Full Job Description
GRADE

23

LOCATION OF POSITION

6776 Reisterstown Road

Baltimore, MD 21215

POSITION DUTIES

This position administers the Maryland Criminal Justice Information System, CJIS, in accordance with the Criminal Procedures Article 10-101 through 10-234. CJIS contains statewide manual and automated criminal and non-criminal fingerprint records and criminal history records. The CJIS-CR provides a statewide service and interfaces with federal, State, regional, and local criminal justice agencies. This position uses expert leadership, technical and business process knowledge and strategic planning and research skills to develop and organize plans for the major organizational activities of the CJIS Central Repository. Major functions include managing service deliverables; improving programs; planning, aligning and integrating business processes; and determining available resources to provide legally mandated and requested services. The Program Manager Senior I has oversight over the Biometric Identification Operations Section which is a critical business service that operates every day of the year, twenty-four hours a day. This position also ensures that there are available resources to provide legally mandated and requested services for fingerprint supported background checks regarding CHRI.

MINIMUM QUALIFICATIONS

Education:

Bachelor's degree from an accredited college or university in Criminal Justice, Public Administration, Information Systems, Computer Science, Business Administration, or a closely related field.

Experience:
• Minimum of twelve (12) years of progressively responsible experience managing criminal justice information systems, criminal history repositories, biometric identification systems, or related public safety technology programs.
• Minimum of seven (7) years of executive or senior management experience directing large operational units, supervising management-level staff, and administrative teams.
• Demonstrated experience administering a statewide or enterprise Criminal Justice Information System (CJIS) operating in a 24-hour, seven-day environment.
• Minimum of seven (7) years of direct experience managing Criminal History Record Information (CHRI), including AFIS, fingerprint-based identification, arrest processing, arrest disposition reporting, criminal history record maintenance, expungement processing, record quality, and state and federal reporting requirements.
• Demonstrated expertise in the FBI Criminal Justice Information Services (CJIS) Security Policy, CJIS systems, information security, privacy, and compliance requirements, including experience serving in a CJIS Systems Agency (CSA), State Identification Bureau, or equivalent criminal justice information program.
• Minimum of three (3) years of experience administering U.S. Department of Justice (DOJ) or Bureau of Justice Assistance (BJA) grants, including National Criminal History Improvement Program (NCHIP), National Instant Criminal Background Check System (NICS), National Criminal History Improvement Program (NCHIP)-related initiatives, National Crime Prevention and Privacy Compact activities, or comparable criminal justice information system grants, including budgeting, compliance, performance reporting, and grant administration.
• Demonstrated experience developing statewide policies, strategic initiatives, governance frameworks, and interagency partnerships supporting criminal justice information sharing among federal, state, and local criminal justice agencies.

DESIRED OR PREFERRED QUALIFICATIONS
• Master's degree in Criminal Justice, Public Administration, Information Systems, Computer Science, Business Administration, or a related field.
• Experience serving as a CJIS Systems Officer (CSO), CSA Direct State Identification Bureau executive, or in a comparable statewide criminal justice information leadership role.
• FBI CJIS Security Awareness Certification and/or other professional certifications in criminal justice or public-sector technology.
• Experience leading the statewide modernization of AFIS, biometric identification, criminal history repositories, or integrated criminal justice information systems.
• Experience representing a criminal justice information agency before executive leadership, legislative bodies, or intergovernmental governance boards.

SPECIAL REQUIREMENTS

Ability to obtain and maintain all required criminal justice and security clearances.

Availability to respond to operational emergencies, critical incidents, and system issues on a 24-hour basis.

Must be capable of overseeing a mission-critical operation that functions continuously, including weekends and holidays.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to [email protected].

Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to [email protected]. Only additional materials that are requested will be accepted for this recruitment.

Resumes will not be accepted in lieu of completing the online or paper application.

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at [email protected] or 410-767-4850.

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