The Senior Technical Program Manager is responsible for overseeing the full software development lifecycle for assigned products within the low code; no code platform in support of the VA Office of Connected Care.

This position will be a fully remote position located within the United States.

• Manage the full software development process lifecycle for assigned product(s)
• Facilitate strategy and prioritization discussions
• Transform high-level vision into detailed action plans
• Appian Subject Matter Expert
• Build and maintain the product roadmap, ensuring prioritization aligns with customer needs, technical feasibility and stakeholder input.
• Collaborate with engineering, design, data, QA and operations teams to ensure product quality and delivery.
• Lead and/or support sprint planning, backlog refinement, sprint review and retrospective sessions in partnership with the development team(s).
• Ensure continuous communication across cross-functional teams to remove blockers, track progress, and maintain alignment.
• Partner with data teams to analyze product usage, optimize user experience, and define KPIs
• Use Scrum Master experience or knowledge to foster agile best practices, improve team velocity and drive execution discipline.
• Consult and coordinate with experts and cross-disciplinary teams to conduct discovery and establish clear requirements that meet user needs
• Manage multiple projects, to include planning, risk management and mitigation, training and communication, regular status reporting, and associated documentation
• Lead and participate in dynamic meetings with cross-functional teams, orchestrating discussions and ensuring clear objectives are met
• Conceptualize, analyze, and advise clients on solution options to achieve their objectives
• Work closely with strategic delivery partners, subcontractors, and vendors
• Coordinate efforts across numerous teams through frequent and effective communication

Required Skills and Experience

• Bachelor's with 15+ years (or commensurate experience)
• You have at least 7 years of experience applying product and/or or project management principles in a healthcare and/or technical environment.
• You’ll be responsible for managing a product, or a suite of products from requirements gathering through the testing and production release cycle.
• You have helped build products or complex feature sets from the ground up, organizing efforts to incrementally deliver on product direction and goals.
• You have excellent presentation skills to include building slide decks and effective communication with executive leadership.
• You are strong in Agile Project Management methodologies and procedures.
• You are proficient in use of Microsoft Excel, Microsoft PowerPoint, and Agile Tools such as Jira.
• You have a bachelor’s degree, and preferably also a master’s and/or applicable certifications (PMP, ITIL, SAFe Agile).

Clearance Required:  Ability to obtain and maintain a Suitability/Public Trust clearance

 Preferred Skills and Experience

• You can articulate the difference between product and project management and provide concrete examples of both.
• You possess strong emotional intelligence, enabling you to tailor your communication style and convey technical concepts across interdisciplinary teams.
• Prior experience working with or delivering solutions on the Appian platform.