Program Manager (RECE)

Umbrella Family and Child Centres of Hamilton

$80K — $95K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Registered Early Childhood Educator (RECE) in good standing
  • 10 years childcare center experience with 5 years in management
  • Proven operational oversight and program administration skills
  • Strong business acumen with budgeting and decision-making experience
  • Expertise in CCEYA, How Does Learning Happen?, and responsive teaching
  • Excellent leadership and communication skills
  • Experience in not-for-profit or unionized settings is a plus

Responsibilities

  • Lead and mentor Supervisors and program teams across multiple sites
  • Manage daily operations of various childcare programs
  • Ensure program quality aligns with established pedagogical frameworks
  • Oversee financial accountability, budgeting, and resource allocation
  • Identify operational needs and implement improvement strategies
  • Guide teams through change while promoting an inclusive culture
  • Build relationships with families, partners, and community stakeholders
  • Ensure compliance with health, safety, and licensing standards
  • Contribute to organizational planning and strategic initiatives

Benefits

  • Supportive and collaborative work environment
  • Competitive compensation and benefits package
  • Pension plan with employer matching
  • Generous paid vacation and sick days
  • Access to Employee Assistance Program
  • Opportunities for professional learning and development
Full Job Description
RECE Program Manager
Permanent, Full-Time
Annual Salary: $ 80,000 to $95,000

Umbrella Family and Child Centres of Hamilton operates full-day early learning and child care centres for infant, toddler, and preschool children, as well as extended day programs before and after school for kindergarten and school-age children throughout the Greater Hamilton Area.

We are currently recruiting for a collaborative, reflective, and operationally focused Program Manager (RECE) to join our Leadership Team.

As a large multi-site licensed childcare organization operating within HWDSB schools, Umbrella Family is committed to delivering high-quality early learning programs grounded in How Does Learning Happen?, relationship-based practice, and Reggio Emilia-inspired pedagogy.

Reporting to the Director of Childcare Programs, the Program Manager will provide operational, pedagogical, and people leadership across multiple child care locations. This role requires a strong leader who can effectively drive operations, support organizational priorities, lead teams through growth and change, and ensure high-quality service delivery across programs.

Key Responsibilities
  • Provide leadership, mentorship, coaching, and performance management to Supervisors and program teams across multiple sites.
  • Oversee the day-to-day operations of multiple child care programs, including staffing, scheduling, enrollment, occupancy, compliance, and program support.
  • Support and monitor program quality to ensure alignment with How Does Learning Happen?, relationship-based practice, and Reggio-inspired pedagogy.
  • Support financial and operational accountability, including budgeting, resource allocation, and operational planning.
  • Analyze operational needs and implement strategies that support organizational effectiveness, service quality, and continuous improvement.
  • Lead and support teams through change management initiatives while fostering a collaborative and inclusive workplace culture.
  • Build strong relationships with families, school partners, community stakeholders, and internal leadership teams.
  • Ensure compliance with the CCEYA, licensing requirements, organizational policies, and health and safety standards.
  • Participate in organizational planning, leadership initiatives, and strategic priorities.
Qualifications
  • Registered Early Childhood Educator (RECE) in good standing with the College of Early Childhood Educators.
  • Ten (10) years of experience working within a childcare centre and five (5) years of people management experience
  • Demonstrated experience overseeing operations, staffing, enrollment management, and program administration.
  • Strong business and operational acumen, including experience with budgeting, problem-solving, decision-making, and organizational planning.
  • Strong knowledge of the CCEYA, How Does Learning Happen?, and responsive pedagogy.
  • Excellent leadership, communication, organizational, and relationship-building skills.
  • Experience working within not-for-profit and/or unionized environments is considered an asset.
  • Valid driver's license and reliable vehicle required.
A satisfactory Vulnerable Sector Check and current Standard First Aid/CPR certification are required.
Why Join Umbrella Family?
Umbrella Family offers a supportive, collaborative, and values-driven work environment committed to leadership development, diversity, belonging, and continuous learning.
We offer:
  • Competitive compensation and benefits package
  • Pension plan with employer matching
  • Generous paid vacation and sick time
  • Employee Assistance Program
  • Professional learning and leadership development opportunities

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