HealthPro Heritage has a great Full-time Program Manager - Physical Therapist or Occupational Therapist Opportunity at our assisted living communities in the Pittsford/Rochester, NY area. 

Team Leadership & Management

• Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
• Monitor personnel compliance, credentials, and develop corrective action plans when necessary.

Clinical Oversight & Quality Assurance

• Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
• Conduct reviews of therapy programs and services to assess effectiveness and efficiency.

Program Development & Growth

• Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
• Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.

Operational Management

• Oversee scheduling of patients and therapists to ensure adequate coverage.
• Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.

Problem Resolution & Staff Support

• Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
• Provide ongoing education and in-service training to staff and community members.

Compliance & Safety

• Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
• Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.

• Education: Degree in required discipline (Physical Therapist or Occupational Therapist) 
• Licensure: Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible
• At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
• Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy
• Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
• Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
• Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
• Problem-Solving: Effective decision-making and critical thinking skills to address challenges and improve operations.
• Organizational Skills: Strong ability to manage schedules, resources, and budgets efficiently.
• Compliance Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.