Amazon

Program Manager, Middle Mile Fleet Management, Strategy, Middle Mile Fleet Management, Strategy

Amazon$83K — $145K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of team management experience
  • 3+ years of program or project management experience
  • 3+ years of experience working with both technical and non-technical teams
  • 3+ years of experience delivering cross-functional projects
  • Experience in defining program requirements and leveraging data for improvements

Responsibilities

  • Analyze trailer performance and customer experience metrics across the Middle Mile network
  • Translate operational trends into actionable insights that drive improvement
  • Collaborate with technical teams and manage stakeholder expectations
  • Prioritize multiple projects and deadlines while delivering strong results
  • Communicate complex information clearly to varied audiences
  • Develop solutions for ambiguous problems with minimal guidance
  • Drive projects forward methodically while maintaining high standards

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee assistance programs (EAP) and mental health support
Full Job Description
Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Program Manager. In this role, you will own the analysis of trailer performance and customer experience metrics across Amazon's Middle Mile network, translating complex operational trends into clear insights and actions that drive measurable improvement. The ideal candidate will have demonstrated experience partnering with technical teams, managing stakeholders, managing multiple priorities and deadlines, and delivering strong results through data-driven root cause analysis and structured problem solving. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment.

BASIC QUALIFICATIONS

- 3+ years of team management experience

- 3+ years of program or project management experience

- 3+ years of working cross functionally with tech and non-tech teams experience

- 3+ years of delivering cross functional projects experience

- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- Experience implementing repeatable processes and driving automation or standardization

- Experience in data mining, data management, reporting, and SQL queries

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 83,200.00 - 145,500.00 USD annually

USA, WA, Bellevue - 83,200.00 - 145,500.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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