We are looking for a Program Manager, Content & Data who can drive the execution of innovation, data quality, taxonomy, and operational enablement programs across the organization-partnering closely with Commercial, Data Science/ML, Quality, Operations, Governance, and Product & Technology teams to help data initiatives ship reliably and earn stakeholder trust
RequirementsDescription:- Lead Business-Persona Program Execution: Serve as primary program lead for initiatives targeting business-side end users (Operations, Governance, Commercial), defining success criteria around data quality and taxonomy integrity.
- Execute Strategic Roadmaps: Manage end-to-end planning, roadmaps, risk assessment, and delivery commitments across the program intake framework.
- Customer & Business Impact Focus: Collaborate with business stakeholders to define requirements that center on customer outcomes and operational efficiency, ensuring programs deliver tangible business value.
- Change Management & Communication: Develop and execute change management and communication plans to ensure successful adoption of new programs, technologies, and operating models.
- Governance & Risk Management: Lead program governance forums, manage risks and dependencies, and drive timely decision-making and accountability.
Who You Are:- 7+ years of program management experience in data-intensive, cross-functional, or matrixed environments.
- Demonstrated experience delivering AI/ML, automation, or data transformation programs.
- Proven ability to manage complex, cross-functional initiatives with multiple stakeholders.
- Experience developing or applying program delivery standards, workflows, and governance models.
- Familiarity with data governance, data platforms, or compliance frameworks a plus.
- Bachelor's degree in Business Administration, Data Science, Information Systems, or a related field.
- Preferred: project/program management certification(s), agile and lean experience, and exposure to Six Sigma methodology.
Key Skills:- Program Leadership: Leads large-scale, cross-functional data programs end-to-end.
- AI/ML Automation: Understands opportunities and delivery lifecycle of tech-enabled transformation.
- Delivery Standards: As a member of the program management pod, develops repeatable, scalable processes for program execution.
- Strategic Execution: Aligns program activities with the enterprise strategy and Content & Data priorities.
- Measurement & ROI: Defines metrics to measure innovation ROI in terms of customer value, efficiency gains, and adoption.
- Stakeholder Management: Builds alignment and trust across technical and business domains.
- Communication: Communicates clearly across executive, business, and technical stakeholders.
Success Measures:- Program Delivery: A goal of 90%+ high-rigor execution of assigned programs, delivered on time, within scope, and on budget.
- AI/ML & Automation Impact: Measurable reduction in manual processes, improved data accuracy, or accelerated delivery through AI/ML and automation initiatives.
- Customer-Centric Outcomes: Programs result in clear, quantifiable improvements in user satisfaction, data operational efficiency, or product capabilities.
- Clear Ownership Boundaries: Seamless handoffs and alignment between C&D-led business programs and Product & Tech-led strategic delivery.
- Standardized Execution: Development and adoption of delivery frameworks and processes on all assigned initiatives and projects.
- Cross-Functional Alignment: Programs operate with clearly defined roles, responsibilities, and accountability across stakeholders.
- Governance Compliance: 100% of assigned programs operate within the defined governance framework with regular executive reporting and risk management.
BenefitsIn addition to career progression, training and development, and an excellent work/life balance, future Radarians can expect a great benefits package that includes:
- Medical, Dental & Vision Insurance
- 401k with Company Match
- Flexible PTO
- Commuter Benefits
- Gym Discounts
- Summer Fridays
