Sutter Health

Program Manager IV, Outreach & Relationship Management

Sutter Health$114K — $172K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Healthcare Administration, Public Health Systems, or related field; Master's preferred.
  • 8 years relevant experience; preferably in a payor or health plan environment.
  • Strong knowledge of broker relations and daily operational structure.
  • Experience in payor relations and event planning.
  • Familiarity with strategic planning and business development.

Responsibilities

  • Lead the development and improvement of outreach programs aligned with strategic priorities.
  • Facilitate the annual strategic planning process for quality programs.
  • Collaborate with external brokers and employer groups to expand programs.
  • Ensure alignment of outreach programs with organizational goals and growth objectives.
  • Enhance care coordination by building relationships with operational and clinical leaders.

Benefits

  • Comprehensive benefits package available.
  • Medium to high travel required throughout Northern California.
  • No union affiliation, providing flexibility in benefits.
  • Full-time schedule with Monday to Friday working hours.
  • Opportunity for professional development and strategic planning responsibilities.
Full Job Description
Organization:
SHSO-Sutter Health System Office-Valley

Position Overview:
Is responsible for the evaluation and improvement of quality programs through facilitation and support of the annual strategic planning process for the program, achievement of growth goals for the program, and shared accountability for the achievement of quality, service, and financial performance goals for the program.

The Program Manager IV leads the development, implementation, and continuous improvement of outreach program activities aligned with strategic priorities. This position partners with external brokers, employers, operational, and executive leaders to expand programs, and ensure alignment with organizational goals. A primary focus is advancing strategic outreach and network development - building and maintaining relationships with external brokers, employer groups, operational, and clinical expertise. The Program Manager IV enhances care coordination and reinforces the health plan as a trusted partner. This role requires strong cross-functional collaboration, data-driven decision-making, strong written and verbal communication skills.

Job Description:

This position requires medium to high travel throughout Northern California

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
  • Bachelor's: Business Administration, Healthcare Administration, Public Health Systems or related field
  • Master's preferred


TYPICAL EXPERIENCE:
  • 8 years recent relevant experience
  • Preferred experience in payor or in a health plan environment
  • Strong knowledge of broker relations and experience working in this environment
  • Strong knowledge of broker daily operational structure
  • Strong knowledge and experience in payor relations
  • Preferred experience in event planning


SKILLS AND KNOWLEDGE:
  • Knowledge and understanding of strategic planning, including group facilitation and plan development.
  • Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.
  • Well-developed communication and interpersonal skills.
  • Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.


Job Shift:
Days

Schedule:
Full Time

Days of the Week:
Monday - Friday

Weekend Requirements:
As Needed

Benefits:
Yes

Unions:
No

Position Status:
Exempt

Weekly Hours:
40

Employee Status:
Regular

Pay Range is $114,774.40 to $172,161.60 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About Sutter Health

Sutter Health is a not-for-profit health system in Northern California, headquartered in Sacramento. It includes doctors, hospitals and other health care services in more than 100 Northern California cities and towns. Major service lines of Sutter Health-affiliated hospitals include cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.
Learn more about Sutter Health
Size
58,000 employees
Industry
Founded
1981

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