Program Manager, Insurance Operations

Hyundai Capital America

$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in insurance, reinsurance operations, or program management.
  • Experience in automotive or financial services is preferred.
  • Bachelor's degree in finance, business, or related field; MBA is a plus.
  • Strong knowledge of reinsurance concepts, treaty and facultative structures.
  • Analytical skills for interpreting premium, claims, and financial data.
  • Third-party vendor management experience required.
  • Excellent communication and interpersonal skills for stakeholder engagement.

Responsibilities

  • Oversee vendor performance and ensure compliance with contracts and regulations.
  • Manage financial reconciliation processes and settlement reporting.
  • Lead pricing recommendations and create sales pro formas for dealers.
  • Serve as a subject matter expert and train internal and external stakeholders.
  • Monitor key performance indicators and conduct variance analysis.
  • Identify process gaps and drive continuous improvement for program efficiency.

Benefits

  • Hybrid work schedule with 4 on-site days and 1 remote day.
  • Vehicle benefits including allowances and discounts for purchases/leases.
  • Flexible health coverage with various medical, dental, and vision plans.
  • 401(k) plan with company match and immediate vesting options.
  • Generous parental leave policy and paid volunteer time off.
  • Wellness programs, including gym benefits and health resources.
Full Job Description
Description

WHAT YOU WILL DO

Join a high-impact team where you'll help drive the success and growth of our reinsurance program while partnering with Sales, Finance, Operations, and dealer partners.

  • Lead program operations by managing our third-party administrator, ensuring exceptional service, accurate reporting, and seamless program execution.
  • Partner with Sales and dealers to develop competitive program structures, pricing strategies, and earnings forecasts.
  • Serve as the program expert, providing guidance, training, and solutions to support dealer enrollment, compliance, and ongoing success.
  • Analyze performance metrics and deliver insights on profitability, premium trends, commissions, and profit-sharing results.
  • Drive continuous improvement by enhancing processes, strengthening controls, and implementing automation and operational efficiencies.
  • Collaborate across the business to manage risk, ensure compliance, resolve issues, and support strategic growth initiatives.


Qualifications

WHAT YOU WILL BRING TO THE ROLE

  • Minimum 5-7 years of experience in insurance or reinsurance operations, reinsurance accounting/finance, insurance accounting, or related program management roles
  • Automotive or financial services industries preferred.
  • Bachelor's degree in finance, business or related discipline.
  • Working knowledge of reinsurance concepts and program structures (e.g., treaty/facultative concepts, ceded premium and loss flows, commissions, profit share, settlements).
  • Strong analytical and reconciliation skills; ability to interpret results, identify drivers, and resolve variances across premium, claims, and cash activity.
  • Experience managing third-party vendors; (performance management, service levels, issue resolution, and governance).
  • Knowledge of internal controls and audit support expectations (e.g., SOX/KSOX), including documentation and evidence retention.


WE TAKE CARE OF OUR PEOPLE

At HCA, we know our success starts with our people. We offer a comprehensive rewards package designed to support your health, financial wellbeing, and life outside of work - so you can bring your best every day.

  • Hybrid flexibility - 4 days in office, 1 day remote
  • Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
  • Comprehensive health coverage - medical, dental, and vision plans
  • Employer-funded HSA contributions to help reduce healthcare costs
  • 401(k) with company match and immediate vesting from day one
  • 100% company-paid life and disability insurance
  • Wellbeing benefits including fitness and health resources
  • Leadership programs and career development that support continuous learning
  • Paid Volunteer Time Off and a company charitable donation in your honor


Because great benefits help you thrive-personally and professionally.

OTHER DETAILS

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