Job Description Summary
The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions' (IS) for program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager I will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for year-round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Entity
Medical University Hospital Authority (MUHA)

Worker Type
Employee

Worker Sub-Type
Regular

Cost Center
CC002338 SYS - IS Business Analytics & Epic Analytics

Pay Rate Type
Salary

Pay Grade
Health-31

Scheduled Weekly Hours
40

Work Shift

Job Description

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions' (IS) for program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for year-round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Additional Job Description

Required Education/Skills/Work Experience:

• Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field
• Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization
• Excellent project management skills, with a track record of managing complex projects on time and on budget
• Experience developing training programs and resources to encourage the adoption of new systems and processes
• Ability to analyze data and present findings to senior management in a clear and concise manner
• Strong multitasking and time management skills
• Ability to work independently, taking initiative and driving projects forward
• EPIC experienced required

Physical Requirements

• Mobility & Posture

• Standing: Continuous

• Sitting: Continuous

• Walking: Continuous

• Climbing stairs: Infrequent

• Working indoors: Continuous

• Working outdoors (temperature extremes): Infrequent

• Working from elevated areas: Frequent

• Working in confined/cramped spaces: Frequent

• Kneeling: Infrequent

• Bending at the waist: Continuous

• Twisting at the waist: Frequent

• Squatting: Frequent

• Manual Dexterity & Strength

• Pinching operations: Frequent

• Gross motor use (fingers/hands): Continuous

• Firm grasping (fingers/hands): Continuous

• Fine manipulation (fingers/hands): Continuous

• Reaching overhead: Frequent

• Reaching in all directions: Continuous

• Repetitive motion (hands/wrists/elbows/shoulders): Continuous

• Full use of both legs: Continuous

• Balance & coordination (lower extremities): Frequent

• Lifting & Force Requirements

• Lift/carry 50 lbs. unassisted: Infrequent

• Lift/lower 50 lbs. from floor to 36": Infrequent

• Lift up to 25 lbs. overhead: Infrequent

• Exert up to 50 lbs. of force: Frequent

• Examples:

• Transfer 100 lb. non-ambulatory patient = 50 lbs. force

• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force

• Push patient stretcher one-handed = 25 lbs. force

• Vision & Sensory

• Maintain corrected vision 20/40 (one or both eyes): Continuous

• Recognize objects (near/far): Continuous

• Color discrimination: Continuous

• Depth perception: Continuous

• Peripheral vision: Continuous

• Hearing acuity (with correction): Continuous

• Tactile sensory function: Continuous

• Gross motor with fine motor coordination: Continuous

• Selected Positions:

• Olfactory (smell) function: Continuous

• Respirator use qualification: Continuous

• Work Environment & Conditions

• Effective stress management: Continuous

• Rotating shifts: Frequent

• Overtime as required: Frequent

• Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!