Amazon

Program Manager II, Whole Foods Market (WFM) Supply Chain Compliance

Amazon$90K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of program or project management experience
  • 3+ years of experience defining and implementing process improvements using data
  • Experience using data to drive improvements across teams
  • Cross-functional collaboration experience with tech and non-tech teams
  • Knowledge of supplier management and food safety compliance systems preferred
  • Familiarity with CMX1, FoodLogiQ, or similar compliance/document management systems
  • PMP, PgMP, or equivalent project management certification preferred

Responsibilities

  • Author and maintain operational documents including SOPs and compliance materials
  • Lead cross-functional projects, managing timelines and stakeholder engagement
  • Serve as backup for application system support during coverage gaps
  • Develop and refine business requirements with technology teams
  • Collaborate with stakeholders to ensure project alignment and successful outcomes
  • Identify workflow inefficiencies and implement improvements
  • Provide regular program updates and metrics to leadership

Benefits

  • Opportunity to work in a fast-paced and dynamic environment
  • Collaborative team culture that values input across functions
  • Professional development opportunities, including potential for certifications
  • Flexible working arrangements
  • Access to advanced technology platforms and systems
Full Job Description
We are seeking a detail-oriented and proactive Program Manager to join our team supporting supplier compliance documentation, business requirements development, and system administration. This role requires someone who thrives in a fast-paced environment and can balance strategic document writing with hands-on project execution and operational support. The ideal candidate is highly organized, an exceptional writer, and comfortable partnering with tech teams on business requirements while serving as a backup for system support when needed.

Key job responsibilities

* Document Writing & Strategy: Author, edit, and maintain high-quality operational documents including OP narratives, standard operating procedures (SOPs), process documentation, and compliance materials

* Project Management: Lead cross-functional projects from initiation through delivery, managing timelines, milestones, stakeholders, and dependencies to ensure on-time execution

* System Support (Backup): Serve as a backup administrator for applications such as CMX1, FoodLogiQ, and other operational platforms, ensuring business continuity during coverage gaps or out-of-office periods

* Business Requirements Documentation: Partner with technology teams to develop, document, and refine business requirements that drive system enhancements, new capabilities, and process automation

* Stakeholder Management: Partner with internal teams, vendors, and cross-functional stakeholders to drive alignment and deliver results

* Process Improvement: Identify inefficiencies in current workflows and implement scalable solutions that improve team productivity and quality outcomes

* Reporting & Communication: Provide regular status updates, metrics, and insights to leadership on program health and deliverables

BASIC QUALIFICATIONS

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

- Experience with supplier management, food safety compliance, or quality assurance systems

- Familiarity with platforms such as CMX1, FoodLogiQ, or similar compliance/document management systems

- Experience providing system administration or application support

- Demonstrated ability to work independently with minimal oversight

- Experience working with third-party vendors to drive deliverables

- PMP, PgMP, or equivalent project management certification

- Strong data analysis skills with the ability to translate findings into actionable recommendations

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Retail & Consumer Goods Jobs

Find similar Program Manager II, Whole Foods Market (WFM) Supply Chain Compliance jobs: