Job DescriptionPrimary Duties & Responsibilities- Manage and drive internal resources to document and complete customer checkpoints such as OK2EPI, OK2FAB, OK2TEST and OK2SENDMP, and others as required.
- Execute programs to deliver on time, within performance, on budget, with quality products
- Coordinate customer meetings and communications and coordinate gathering answers to customer requests with prior internal agreement from the broader team.
- Serve as primary operations interface working with customer Operations Manager to successfully deliver on time to 3 rd party OEMs specified by customer.
- Coordinate internal resources to address any production issues such as tool failures, tools down for extended periods, IQC issues with material inputs. Work with customer and factory to ensure issues don't re-occur.
- Prepare weekly reports and host cross functional customer meetings reporting status and addressing open issues
- Coordinate quality and other resources to address customer issues with our devices.
- Coordinate supply chain to ensure on time shipments with end customers.
- Handle one off requests associated with Green Initiatives, Cost initiatives, audits and infrequent facility issues
Some travel for development activities may be required to enable global team coordination, product transfer, and problem resolution.
Education & Experience- Minimum 4 Year College Degree (Bachelor or Equivalent)
- Minimum 10+ years' experience
Skills- Experience successfully managing cross-functional teams, interacting with a broad range of functions, skills, cultures, and personalities.
- Experience with semiconductor device (e.g. ICs, lasers, detectors) development is desired.
- Experience with Fab Operations and/or Product Lifecycle Management processes
- Previous experience as an Engineer in R&D or Operations a strong advantage
- Experience with Oracle, Agile PLM, and MS Office is desired.
- Strong problem solving, critical thinking, and risk management skills.
- Strong communication, planning, and organizational skills.
- Highly self-motivated with a strong multi-disciplinary background is essential.
- Experience with Oracle, Agile PLM, and MS Project
- Strong interpersonal skills to be able to effectively collaborate with other cross-functional teams to achieve business unit and organizational objectives.
PMP certification is preferred.
Working Conditions- Working conditions are normal for an open concept office environment and climate-controlled manufacturing facility.
- Must be able to travel domestically 10% of time and internationally 10% of time.
Physical Requirements- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Safety Requirements- Responsible for following the site EHS procedures and the Coherent Corp EHS standards which includes completion of mandatory safety training as assigned.
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental ResponsibilitiesDepending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
