The Program Manager is responsible for managing multiple programs and coordinating efforts to ensure that UTA delivers a quality, on-time, and cost-effective product. They are responsible for coordinating multiple projects that are critical to organizational goals. A Program Manager oversees the entire process and offers strategic guidance to the Director of Operations, while ensuring proper internal and external communications.
JOB RESPONSIBILITIES- Review open action items and project schedules; organize daily activities based on the goals of the organization.
- Manage Outside Service POs to support project schedules and on-time delivery
- Respond to open customer questions or requests promptly
- Facilitate customer engagement and support strategic growth initiatives
- Develop and maintain positive relationships with customers and suppliers
- Review customer orders, order changes and request for quotes
- Facilitate team coordination and communication through team status meetings, corrective action collaboration, and one-on-one interface
- Build new project schedules as needed with all resources and dates identified.
- Plan follow-up meetings with necessary departments
- Review production status to ensure programs are on track. Discuss any at-risk programs during the production meeting.
- Provide UTA management team with a weekly status report on 30-, 60-, and 90-day revenue projections
- Attend, participate, and lead as necessary - weekly production and procurement team meetings
- Compile and review customer financial and delivery performance
- Review WIP costs for accuracy and take action if WIP targets are not being met.
- Identify continuous improvement opportunities
QUALIFICATIONS- 5 years' experience in the Aerospace industry
- 5 years' experience working with ERP systems (preferably Epicor)
- Experience managing operational customer support teams
- Must have related experience in both distribution and CNC machining
- Strong understanding of procurement activities
- Strong understanding of quoting activities
- Strong understanding of project management
- Strong interpersonal, verbal, written, and presentation skills
- Embraces multi-tasking
- Must have a positive, "can do" attitude
- Motivated, self-starter- must take on new roles and responsibilities as needed
- Must have strong working knowledge of MS Office 365
- Bachelor's degree in Supply Chain Management, Business Admin, Engineering, or a related field, and/or equivalent experience.
POSITION TYPEThis is a full-time position. There may be times where there is an expectation to work extended hours as dictated by business needs.
BENEFITSCompetitive compensation with comprehensive benefits, including medical, dental, vision, prescription, paid vacation & holidays, wellness time, 401(k), education reimbursement, and much more.
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder').
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