Program Manager I / Fraud Manager - 192222

State of South Carolina

$84K — $87K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field with program experience.
  • Comprehensive knowledge of fraud schemes and investigative methods related to motor vehicle services.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite and data analysis tools like Power BI or Excel.

Responsibilities

  • Develop and implement fraud detection and prevention strategies.
  • Manage investigations of suspected fraud and identity theft.
  • Oversee data collection and analysis to identify fraud trends.
  • Assist in developing fraud training for DMV employees statewide.
  • Update policies and procedures related to fraud management.
  • Supervise professional staff, including investigators and analysts.

Benefits

  • Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
  • 15 days of annual vacation leave per year.
  • 15 days of sick leave per year.
  • 13 paid holidays annually.
  • State Retirement Plan and Deferred Compensation Programs.
Full Job Description
Salary: $84,500.00 - $87,230.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 192222
Agency: Department of Motor Vehicles
Division: Office of the Inspector General
Opening Date: 08/27/2026
Closing Date: 9/2/2026 5:00 PM Eastern
Class Code:: AH45
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN11
Hiring Range - Min.: $84,500.00
Hiring Range - Max.: $87,230.00

Job Responsibilities
Are you passionate about making a meaningful impact? The South Carolina Department of Motor Vehicles is seeking a Fraud Manager to lead and develop a team of fraud prevention specialists. This role involves overseeing all fraud detection and mitigation strategies. In this critical role, you will be on the front lines of protecting the agency's customer data, financial health and sustainability from increasingly sophisticated fraudulent threats. We need a leader who can design an innovative and effective fraud prevention operation for the SCDMV agency.
This position is located in the Office of Inspector General (OIG) / Fraud and Inspections Unit, at SCDMV Headquarters in Blythewood, SC.
Responsibilities of the Fraud Manager
• Fraud Prevention and Risk Management- Develops and implements the SCDMV's fraud detection, prevention, and response strategies. Conducts risk assessments to identify vulnerabilities in DMV processes, systems, and controls. Recommends corrective actions and assists in implementing internal controls to mitigate fraud risk. Coordinates with internal divisions to integrate fraud detection technology and analytics.
• Investigations and Case Management - Directs and manages investigations of suspected fraud, identity theft, and misuse of DMV credentials or data. Ensures investigative work is properly documented, evidence is preserved, and actions comply with state and federal laws. Coordinates referrals to the South Carolina Law Enforcement Division (SLED), Office of Inspector General (OIG), or the Attorney General's Office when appropriate. Prepares investigative reports and briefings for executive leadership and law enforcement partners.
• Analytics, Monitoring, and Reporting - Oversees the collection and analysis of data to identify trends or anomalies indicating potential fraud. Develops key performance indicators (KPIs) and dashboards to measure fraud risk and program effectiveness. Provides periodic and ad-hoc fraud summaries for the Director, Executive Leadership Team, and external oversight bodies.
• Training and Education - Assist in developing fraud training to DMV employees statewide. Advises regional and branch office managers on fraud prevention practices and red flag indicators. Promotes a culture of ethics, integrity, and accountability across all SCDMV operations.
• Policy and Collaboration - Develops and updates policies and procedures related to fraud management, ensuring compliance with Title 56, S.C. Code of Laws, and other applicable regulations. Serves as the agency's subject matter expert on fraud and identity theft prevention. Represents the SCDMV in interagency working groups, task forces, and professional associations.
• Leadership and Supervision - Supervises professional staff, including investigators and analysts. Provides coaching, performance management, and professional development opportunities. Ensures fraud reporting standards are consistent statewide.
Minimum and Additional Requirements

Minimum Requirements
• A bachelor's degree and relevant program experience.
Agency Requirements
• A bachelor's degree and relevant program experience. An equivalent combination of education and relevant experience may be accepted with prior approval.
• A nationwide criminal background check to include fingerprints must be completed prior to assuming the duties of this position.
Additional Requirements
• Comprehensive knowledge of fraud schemes and investigative methods relevant to motor vehicle services and identity protection. Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication with the ability to clearly present complex information.
• Working knowledge of internal control frameworks and risk management principles.
• Proficiency in Microsoft Office Suite and data analysis tools such as Power BI or Excel.
• Ability to manage confidential information with discretion and integrity.
• Demonstrated leadership ability and commitment to public service.
• Under limited supervision, the Fraud Manager directs and manages the South Carolina Department of Motor Vehicles' fraud prevention, and detection.
• Position is primarily located at SCDMV Headquarters in Blythewood, SC, with periodic travel to branch offices and partner agencies.
• Work may involve confidential casework, data analysis, and collaboration with law enforcement. The position requires professionalism, discretion, and the ability to manage multiple priorities under strict timelines.
Preferred Qualifications

Agency Preferred
• A bachelor's degree and two years supervisory experience & five years' experience that is related to fraud detection & prevention.
• Considerable knowledge as it pertains to laws & regulations that governs stolen vehicles, fraudulent titling & registration & odometer fraud.
Additional Comments

What's in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina DMV offers a robust and competitive benefits program.

  • Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
  • An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
So what are you waiting for? Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth!

Additional Comments

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

I understand that any misrepresentation, falsification, or material omission of information or data may result in exclusion from further consideration or, if hired, termination of employment. By answering "yes" I agree that I have read each question carefully and affirm or attest that all questions answered are true and accurate.
  • Yes

02

Do you have a bachelors' degree and relevant program experience? An equivalent combination of education and relevant experience may be accepted with prior approval.
  • Yes
  • No

03

If the answer to the above question is "Yes", please detail your education and explain your experience including employer, employment dates, job responsibilities/description, reporting supervisor, reason for leaving, etc.
04

If you answered "No" to the above question, please describe how your education and experience are relevant to this position and meets the requirements of this job.
05

This position is located in the Blythewood area. If hired, are you prepared to commute there daily for the position?
  • Yes
  • No

06

This position has a salary of $84,500.00 that is nonnegotiable. Will you accept this salary if offered this position? (Internal Candidates will retain performance retention increases in accordance with the agency pay policy).
  • Yes
  • No

07

Do you have a valid driver's license? If yes, please provide the license number and the state in which the license was issued. (Example DL#987654321 / State Issued: Georgia)
08

Please enter your name exactly as it appears on your Social Security Card.
09

Are you currently a SCDMV employee?
  • Yes
  • No

10

Have you worked previously for the DMV or another State Agency?
  • Yes, DMV
  • Yes, another State Agency
  • No

11

If the answer to question #9 or #10 is "yes", please include what agency, what state, what facility, what department, address/location, current/former reporting manager, dates of employment, job title, job responsibilities/duties, reason for leaving. (If No, put N/A)
12

Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD Form 214 (Member Page 4 or Service Copy 2) with your job application in order to qualify and claim this preference.
  • Yes
  • No

Required Question

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