ZoomInfo

Program Manager, GTM Programs

ZoomInfo • $84K — $132K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of program/project management experience in a SaaS or tech environment.
  • Proven track record managing cross-functional initiatives with executive visibility.
  • Strong business acumen linking program execution to revenue and GTM strategy.
  • Excellent judgment in risk identification and escalation with actionable recommendations.
  • Sharp communication skills for presenting to senior stakeholders.
  • Experience driving change management across diverse stakeholder groups.
  • Highly organized and self-directed in fast-paced, ambiguous environments.

Responsibilities

  • Own end-to-end delivery of GTM programs aligned with CRO priorities.
  • Translate executive priorities into structured program plans and success metrics.
  • Manage a portfolio of concurrent, cross-functional programs across various teams.
  • Identify and mitigate program-level risks, escalating with strategic options.
  • Lead change management for new processes and tools, ensuring team adoption.
  • Run executive-level program reviews and cross-functional working sessions.
  • Serve as a trusted advisor connecting program work to broader GTM strategy.

Benefits

  • Comprehensive benefits package for employees and their families.
  • Holistic mind, body, and lifestyle programs for overall well-being.
Full Job Description
Overview

As a Program Manager on our GTM Programs team, you will drive strategic programs that directly support the CRO's revenue priorities and operational excellence across the go-to-market organization. Backed by intelligent automation that eliminates administrative overhead, you'll spend your time where it matters most: shaping program strategy, aligning cross-functional executives, managing risk, and ensuring GTM initiatives deliver measurable business impact. This is a role for a proactive program manager who wants to operate at the intersection of GTM strategy and execution, not just track a project plan.
What You'll Do:
Program Strategy & Delivery
  • Own end-to-end delivery of GTM programs directly tied to CRO and GTM leadership priorities (e.g., pipeline generation, sales productivity, territory/segmentation, GTM systems, compensation/quota initiatives), ensuring alignment to business goals, not just scope/timeline/budget.
  • Translate ambiguous executive priorities into structured program plans, phased roadmaps, and clear success metrics.
  • Independently manage a portfolio of concurrent, cross-functional programs spanning Sales, Marketing, Customer Success, RevOps, and GTM Technology.
  • Proactively identify, quantify, and mitigate program-level risks and dependencies; escalate strategically with recommended options, not just problem statements, to senior leadership.
  • Lead change management for new processes, tools, and org changes, driving adoption across GTM teams.
  • Run executive-level program reviews, steering committee updates, and cross-functional working sessions; drive decisions and hold owners accountable to action items.
  • Serve as a trusted advisor to functional leaders, connecting program-level work back to broader GTM/CRO strategy.
Process & Workflow Optimization
  • Leverage AI-driven automation and modern productivity tooling to eliminate manual PM overhead and maximize time spent on judgment-based, strategic work.
  • Use data (Salesforce, Smartsheet, BI tools) to monitor program health, surface trends, and inform leadership decisions, going beyond status reporting into insight generation.
  • Identify systemic inefficiencies across GTM workflows and lead process redesign efforts, partnering with GTM Ops and GTM Technology teams.
  • Continuously evaluate and pilot new intelligent tools to raise the bar on program management maturity across the team.
What You Bring:
  • 5+ years of program/project management experience, with demonstrated ownership of cross-functional, business-critical initiatives (SaaS or tech environment strongly preferred).
  • Track record of managing programs with direct executive/senior-leadership visibility and competing priorities.
  • Strong business acumen, able to connect program execution to revenue and GTM strategy, not just deliverables.
  • Excellent judgment in risk identification and escalation; comfortable making recommendations, not just surfacing issues.
  • Sharp written and verbal communication skills, including experience presenting to senior/executive stakeholders.
  • Demonstrated success driving change management and adoption across diverse, sometimes resistant, stakeholder groups.
  • Highly organized, self-directed, and comfortable operating with ambiguity in a fast-paced, high-growth environment.
AI & Innovation Mindset
  • Fluent with AI-enabled productivity and automation tools; treats them as core infrastructure for how you manage programs, not a nice-to-have.
  • Actively seeks ways to apply automation/AI to reduce administrative burden and increase strategic capacity across the team.
  • Growth-oriented and curious; quick to adopt and champion new tools and ways of working.
Strongly Preferred
  • Direct experience in Sales Operations, Revenue Operations, or GTM Strategy/Technology functions.
  • SaaS experience in a high-growth environment.
  • Hands-on experience with Salesforce, Smartsheet, Jira, and Google Suite.
  • Bachelor's degree or equivalent experience.
  • PMP, PgMP, or equivalent program management certification (nice to have, not required).

#LI-AP3

#LI-Hybrid

Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$84,000-$132,000 USD

About ZoomInfo

About ZoomInfo

A Leader in B2B Data

ZoomInfo has revolutionized how businesses access B2B data since its inception in 2000. With a rich database encompassing over 14 million companies and 120 million professionals, ZoomInfo stands as a pivotal resource for sales, marketing, recruiting, and business development professionals worldwide.

Headquarters and Global Reach

Based in Vancouver, Washington, ZoomInfo's influence spans globally, aiding countless professionals in navigating the complex business landscape with ease and precision.

Career Opportunities at ZoomInfo

A Spectrum of Roles

ZoomInfo's commitment to innovation and customer success fuels a wide range of career opportunities, from technical positions to sales and marketing roles.

Why Choose ZoomInfo

Working at ZoomInfo means being part of a team dedicated to excellence, innovation, and the democratization of B2B data.

The Job Application Process

Your Path to ZoomInfo

Navigating the job application process at ZoomInfo is streamlined for efficiency, transparency, and accessibility.

Submitting Your Application

Visit Zoominfo’s official website for information about how to apply. Visit the Ladders’ blog for tips on crafting a compelling application, from tailoring your resume to making a lasting impression in your cover letter.

Available Positions

Roles that Drive Success

Discover the high-demand positions at ZoomInfo that align with your career aspirations and expertise.

High-Paying Opportunities

A closer look at roles offering competitive salaries for ambitious job seekers.

Job Requirements and Qualifications

What ZoomInfo Looks For

Zoominfo is constantly searching for talented individuals with unique skills, experience, and qualifications. If you believe you have the right skills, visit Zoominfo’s website for more information about where to apply.

Skills That Shine

Skills in sales, marketing, and data analysis are always valuable to business. However, it’s recommended you contact Zoominfo’s human resources department for more information about which specific skills they are looking for right now.

Employee Benefits and Perks

Rewarding Your Contribution

ZoomInfo values its team, offering a comprehensive benefits package designed to support and enrich the lives of its employees.

Beyond the Basics

From health and wellness to flexible work arrangements, explore the benefits that make ZoomInfo a top employer.

Training and Development Programs

Investing in Your Growth

Commitment to employee development stands at the core of ZoomInfo's ethos, with programs designed to foster professional growth and advancement.

Paths to Advancement

Visit Zoominfo’s website for detailed insight into training opportunities that prepare employees for success and leadership roles within the company.

Employee Testimonials

Real Stories of Growth and Success

Hear directly from ZoomInfo employees about their experiences, growth, and the opportunities they've seized during their tenure by visiting their profile on Glassdoor.

A Culture of Excellence

Most accounts describe ZoomInfo's dynamic work environment as a collaborative culture that’s committed to employee satisfaction.
Learn more about ZoomInfo
Size
2,742 employees
Market Cap
$11.5 billion
Industry
Net Income
-$9.1 million
Founded
2000
Revenue
$476.2 million
NASDAQ

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