Job OverviewWe are seeking a highly motivated Program Manager to serve as the primary interface between our organization and large strategic customers. This role will ensure alignment between R&D, operations, supply chain and customer expectations across new product introductions, prototype builds, and mass production support. The ideal candidate combines strong program management and cross-functional coordination skills with the ability to understand and communicate technical concepts related to power electronics.
This position will report directly to the Senior Vice President, Sales.
Responsibilities Customer Interface & Program Ownership- Act as the focal point for all program-related matters for the assigned strategic customer.
- Lead regular customer meetings and communications on program status, action items, issues, and risks.
- Translate customer requirements into actionable internal plans and ensure mutual alignment.
- Monitor program progress, risks, and issues, and implement corrective actions as needed.
Cross-Functional Coordination - Drive internal alignment across R&D, FAEs, Product Management, Manufacturing, Quality, and Supply Chain to support customer opportunities and program commitments.
- Act as the primary commercial liaison, ensuring customer requirements, timelines, and expectations are clearly communicated to internal teams and external partners.
- Support program execution by tracking customer-impacting milestones and escalating risks that could affect customer delivery or revenue.
- Ensure commercial readiness during the transition from development to production, including prototype availability and early manufacturing ramp-up, in coordination with program owners.
Lifecycle Program Support- Support ongoing production products for this customer, providing visibility to internal teams on issues, changes, or escalations.
- Coordinate engineering changes, quality investigations, and customer inquiries on released products.
- Track KPIs such as delivery performance, quality metrics, and response time for this customer's product portfolio.
Basic Qualifications- Bachelor's degree in engineering, business, or related field (technical degree preferred).
- Strong partner facing experience with demonstrated ability to manage large, complex customers, suppliers or programs.
- Comfortable working across functional boundaries including engineers and technical teams; able to bridge business and technical conversations.
- Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment
- Experience using program management tools (e.g., MS Project, Smartsheet, or similar platforms).
Desired Characteristics- 3+ years of experience in program/project management, ideally in power electronics or a related technology field.
- Excellent communication, organization, and problem-solving skills.
- Experience with datacenter customers or industry
- Solid understanding of product development processes, from concept through production.
- Background in electronics, power systems, or manufacturing a plus.
- Experience working in a matrixed, global organization
