Summary

The Supervisory Program Manager will direct the work of subordinate employees for more than one program supporting external services customers within the Product Services Group which will include a mix of routine and complex projects/programs. The work of the organization directly impacts the operational availability of the National Airspace System, and systems and infrastructure of other customers of the Federal Aviation Administration Logistics Center.

Duties

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The Supervisory Program Manager will strategize, implement, and maintain program initiatives that adhere to organizational objectives; develop program assessment protocols for evaluation and improvement; maintain organizational standards of satisfaction, quality, and performance; oversee multiple project teams, ensuring program goals are reached; manage budget and funding channels for maximum productivity. Plan and communicate the organization's vision and objectives; set priorities; assign tasks and responsibilities; monitor and evaluate performance; coach and develop employee capabilities; approve leave; and take, recommend, or approve corrective/ disciplinary actions as appropriate.

Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives; manage program and project teams for optimal return-on investment, and coordinate and delegate cross-project initiatives; identify key requirements needed from cross-functional teams and external vendors; develop and manage budget for projects and be accountable for delivering against established business goals/ objectives; work with other program managers to identify risks and opportunities across multiple projects within the department. Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders; organize programs and activities in accordance with the miss ion and goals of the organization; develop new programs to support the strategic direction of the organization; create and manage long-term goals; develop an evaluation method to assess program strengths and identify areas for improvement; write program funding proposals to guarantee uninterrupted delivery of services; ensure goals are met in areas including customer satisfaction, safety, quality, advise supervisor on team member performance; Implement and manage changes and interventions to ensure project goals are achieved; meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services; produce accurate and timely reporting of program status throughout its life cycle; identify/ analyze program risks and opportunities.

Define, plan, and organize assigned budget, staff, and other resources to accomplish organizational objectives. Manage budget and performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Apply advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resource management, and other administrative policies and procedures, and an advanced understanding of the objectives of the group.

Contacts are primarily within the organizational unit and with higher level managers to discuss the status of projects/programs and to plan for the future. Will have frequent contact with customers, other government entities, and other external parties to interpret policies/ procedures or for other project/program purposes. Has authority to make commitments for the Product Services Group within guidelines.

Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Will communicate and reinforce EEO Program policies and programs in all areas of responsibility, including selection, training and promotion opportunities. Fosters a work environment where all employees are treated in a fair and equitable manner.

Performs other related duties as assigned.

Requirements

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Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• Successful completion of a security investigation may be required.
• A one-year supervisory/managerial probationary period may be required.
• Please review Required Documents & Additional Information.

Qualifications

To qualify for this position at the FV-J (FG/GS-14) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the next lower level, FV-I (FG/GS-13). Specialized experienceis experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized Experience: Experience planning, assigning, and evaluating the work of subordinate staff. Leading, directing, and managing various NAS & other customer issues and services. Providing expert technical advice and guidance on policies, procedures, and customer service delivery. Executing strategic planning and special initiatives that affect the effectiveness and efficiency of group-wide programs and services.

Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement.

Education

Please refer to the Qualifications section.

Information Regarding KSAs:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skill and Abilities, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Notes:

1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be considered.

2. Some, none or all applicants may be interviewed.

3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

4. This position will require up to 25% travel.

5. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: Pay & Benefits | Federal Aviation Administration (faa.gov)

6. Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com.



This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

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Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.