Genpact Limited

Program Manager - Enterprise Programs

Genpact Limited$120K — $145K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in program/project management at enterprise scale
  • Proven track record with large account/business-unit initiatives
  • Strong technical fluency, including AI and automation
  • Advanced data analytics and dashboard skills
  • Stakeholder management experience up to CXO level
  • PMP / Agile or equivalent certification preferred

Responsibilities

  • Drive end-to-end rollout of growth initiatives across 150+ accounts
  • Build and maintain program governance documentation
  • Translate growth strategy into actionable execution plans
  • Instrument initiatives with relevant KPIs and data tracking
  • Coordinate with cross-functional teams to remove blockers
  • Implement scalable tools for efficient tracking and reporting
  • Manage interdependencies to prevent account overload

Benefits

  • Hybrid work model offering flexibility
  • Opportunity to influence strategic growth initiatives
  • Access to advanced tooling and automation technology
  • Engagement with senior leadership and CXOs
  • Focus on data-driven decision making
Full Job Description
Program Manager - Enterprise Programs

Job Description

Role Summary

Own the systematic rollout of growth initiatives across the P155 account portfolio. This is a delivery-heavy, tech-first PM role: you will operationalize commercial and growth programs at scale, drive adoption across 150+ accounts, and turn strategy into tracked, measurable execution with single-threaded accountability.

Key Responsibilities
  • Drive end-to-end rollout of P155 growth initiatives across 150+ accounts - from design intake through pilot, scale, and steady-state adoption.
  • Build and run the program governance layer: milestone tracking, RAID logs, adoption dashboards, and exception-based escalation to leadership.
  • Translate growth strategy into structured execution plans with clear owners, cadences, and success metrics per account/segment.
  • Instrument every initiative with data - define KPIs, build tracking, surface adoption gaps, and report verdict-first status to senior leadership.
  • Coordinate across LCPs, GRMs, Unit Heads, sales enablement to remove blockers and enforce cadence compliance.
  • Stand up scalable, lightweight tooling (trackers, automation, AI-assisted workflows) over heavy process - bias toward minimum viable rollout.
  • Manage interdependencies across concurrent initiatives, sequencing rollouts to avoid account-team overload.
  • Run weekly operating rhythm: pipeline of initiatives, at-risk accounts, and next-action plans.

Required Qualifications
  • 8+ years in program/project management running complex, multi-stakeholder programs at enterprise scale.
  • Demonstrated track record rolling out initiatives across large account/business-unit portfolios.
  • Strong technical fluency - comfortable specifying, evaluating, and deploying tooling and automation;fluent with AI-led workflow enablement.
  • Strong data analytics capability - can build and interpret dashboards, model adoption/gap analysis, and drive decisions from data (Excel/BI tools essential; SQL/Python a plus).
  • Proven stakeholder management up to CXO level; able to influence without authority.
  • PMP / Agile / equivalent certification preferred.


Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications
APMP-Practitioner Certification - Association for Proposal Management Professionals (APMP)Association for Proposal Management Professionals (APMP), ITIL Foundation Certificate in IT Service Management - AxelosAxelos, PRINCE2 Foundation - TrilexTrilex, PRINCE2 Practitioner - PeopleCraftPeopleCraft, SAFe Agilist - Scaled Agile, Inc.Scaled Agile, Inc.

Required Skills
API Integration, Change Management, Program Implementation, Program Management, Project Portfolio Management (PPM), Scaled Agile Framework (SAFe), Solution Architecture, User Experience (UX)

Language
English

Language Proficiency -
Proficient - C2

Additional Job Location -

Job Type
Regular

Master Skill List -
Enterprise Programs

Remote Type -
Hybrid

Work Shift -
Day Job (United States of America)

The approximate annual base compensation range for this position is:

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

About Genpact Limited

Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients, guided by their experience running thousands of processes primarily for Global Fortune 500 companies. They think with design, dream in digital, and solve problems with data and analytics. Combining their expertise in end-to-end operations and their AI-based platform, Genpact Cora, they focus on the details ? all 90,000+ of them ? that make a real difference to their clients and the customers they serve.
Learn more about Genpact Limited
Size
96,500 employees
Market Cap
$8.1 billion
Industry
Net Income
$308.2 million
5 Year Trend
+8.6%
Revenue
$3.7 billion

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