OverviewProgram Managers on the Shermco teammust be confident, self-motivated individuals who can clearly and consistently communicate with both internal and external team members and customers. Strong analytical and organizational skills are a must. Prior experience in the electrical industry is not required but is preferred.
Shermco Industries is seeking a Program Manager
Location: REMOTEResponsibilitiesProject Ownership- Understanding P&L for client projects
- Understand contracts requirements and scope of work
- Protect and improve project margins through disciplined execution
- Maintain accurate forecasting through project completion
- Develop and maintain 12-24 month strategic account plans aligned with customer capital programs and operational priorities.
- Maintain executive-level relationships with key stakeholders for National Accounts.
- Facilitate annual strategic planning sessions with customers and internal leadership.
- Align Shermco service capabilities with customer long-term infrastructure and reliability needs.
Cross Functional Program Coordination- Coordinate execution across all Shermco organizations, branches and service groups.
- Lead recurring internal program coordination meetings.
- Resolve inter-branch operational conflicts and ensure consistent execution standards.
- Establish and maintain standardized reporting structures and communication cadence across participating branches.
Financial Management- Monitor estimate-to-actual performance trends.
- Identify early indicators of margin erosion or project risk.
- Track change order capture rates and financial performance drivers.
- Lead quarterly financial performance reviews with executive leadership.
Contract & Scope Control- Interpret and manage contract requirements
- Ensure scope clarity and enforce structured change management
- Lead RFI development and tracking
- Prevent unauthorized scope execution
Risk Management- Develop and maintain formal project risk registers
- Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks.
- Conduct monthly program risk reviews.
- Escalate material risks to executive leadership when appropriate
- Proactively mitigate safety, financial, schedule, and resource risks
- Escalate high-impact risks appropriately
- Lead contingency and recovery planning
Operational Governance- Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards.
- Lead program-level lessons learned reviews to improve future execution.
Customer Relationship Management- Serve as primary client interface
- Maintain quarterly executive touchpoints with strategic customers.
- Lead Executive Business Reviews (EBRs).
- Own resolution of escalated operational or service issues.
- Monitor customer satisfaction and service quality metrics Schedule Management
- Lead project update meetings and executive briefings
- Navigate conflict professionally while protecting Shermco's interests
- Develop opportunities for repeat business
Sales, Growth and Execution- Lead cross-functional teams including technicians, engineers, and subcontractors
- Conduct structured project kickoff meetings
- Drive execution quality and minimize rework
- Ensure disciplined documentation and turnover standards
- Identify opportunities to expand Shermco's services within strategic accounts.
- Ensure pricing alignment across regions and branches.
- Participate in review of large proposals to ensure strategic alignment.
- Prevent uncoordinated pricing or discounting across Shermco regions.
- Support capture strategies for large capital projects.
Executive Reporting- Provide clear project performance updates to senior leadership
- Present risk summaries, financial forecasts, and mitigation plans
- Participate in post-project reviews and lessons learned sessions
QualificationsRequired (Must Have) Qualifications- 5-10 years of program or project management experience ideally managing a national account in multiple sites
- Experience in any of the following: electrical construction, NETA testing, electrical commissioning, engineering services, industrial field services, power systems services, electrical infrastructure, and working knowledge of medium- and low voltage electrical systems or related technical field
- Demonstrated financial literacy and ability to interpret project financials
- Experience managing or overseeing large programs or projects exceeding $1M
- Proven ability to coordinate multi-site or multi-branch operations
- Strong executive communication and stakeholder management skills
- Strong financial acumen including budgeting, forecasting, and margin management
- Experience interpreting contracts and managing change orders
- Proven ability to lead large field teams and multi-disciplinary resources
Desired (Nice to Have) Qualifications- Bachelor's Degree preferred
- PMP certification or formal project management training
- Background in utility, industrial, data center, or mission-critical environments
- Experience managing enterprise-level customer relationships
Pay RangeUSD $165,000.00 - USD $190,000.00 /Yr.
