Program ManagerHybrid
(Must reside in Pennsylvania within a 'commutable' distance from the Harrisburg)
Description:Diversified Systems is searching for a Program Manager responsible for directing, controlling, and administering contracts that support work performed by the department. The incumbent must ensure that contracts are managed on schedule and that the final product meets the needs of the business and establishes quality requirements. The incumbent builds and maintains relationships among stakeholders to understand the structure, policies, and operations and to recommend solutions that enable the department to achieve its goals.
Responsibilities:- Directs and participates in the development of Statements of Work and other procurement processes for contracted supports, using the mission and programmatic needs as the focus of these documents.
- Plans, organizes, prioritizes and manages contracts as assigned.
- Serves as the primary point of contact for contract development and implementation.
- Participates as a member of workgroups to identify requirements for contract documents.
- Contract monitor for assigned contracts.
- Manages Money Follows the Person (MFP) funds allocation and project assignment mapping.
- Manages work orders and settlement agreements.
- Reviews, analyzes and evaluates contractor service delivery to assure deliverables and performance standards are being met.
- Performs quality control functions, detailed reviews and approval of invoices and expenditures.
- Works as a liaison between other agencies, such as Procurement and Comptroller.
- Analyzes invoicing data and utilizes the analysis to help project future budgetary and program needs.
- Consults and provides technical assistance to contractors, staff, and other program offices related to contracts.
- Communicates with Subject Matter Experts (SMEs) to ensure contracts are detailed and meet the requirements.
- Communicates updates to leadership related to contracts including risks such as barriers in delay of execution.
Requirements:- 7 years of prior experience functioning in a Program Manager capacity required.
- 4-year college degree or equivalent technical study required.
- Interprets contract requirements required.
- Strong attention to details and numbers/analysis of budgets and delivery of services required.
- Experience developing Quality-of-Service (non-functional) requirements, i.e., requirements that do not perform a specific function for the business requirement but are needed to support the functionality required.
- Experience creating workflows required.
- Ensures adherence to procurement requirements and regulations required.
- Experience managing work orders and settlement agreements required.
- Experience analyzing invoicing data and utilizing the analysis to help project future budgetary and program needs required.
- Experience directing and participating in the development of Statements of Work and other procurement processes for contracted support required.
- Ability to clearly communicate orally and in written fashion required.
- Strong organization and writing skills required.
- Strong interpersonal and relationship-building skills required.
- Ability to work independently and prioritize multiple projects effectively and efficiently required.
- Experience facilitating group discussions required.
- Experience with project timeline development required.
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