Job OverviewThe Program Manager serves as the primary operational leader for the Information Security Program Support Services (ISPSS) effort supporting the NIH Office of the Director, Office of Information Technology (OD OIT), responsible for managing and coordinating the cybersecurity support teams, overseeing contractor resources, and delivering program management outcomes across all task areas. This role drives execution across the technical and management approaches, reporting and governance frameworks, stakeholder engagement, risk management, and staffing in close coordination with NIH/OD OIT Federal leadership.
This is a full-time position with work performed primarily offsite, though travel to NIH/OD facilities in the Bethesda, MD area will be required on an as-needed basis. Core hours are Monday-Friday, 7:00 AM - 6:00 PM EST, and after-hours support for emergency incidents will be required as needed by NIH/OD. Position is contingent upon award and client approval.
Primary DutiesLead Program Delivery- Serve as the single Program Manager and authorized interface with the Contracting Officer (CO), Contracting Officer's Representative (COR), and NIH/OD OIT stakeholders, with authority to commit contractor resources
- Maintain overall accountability for cost, schedule, technical, and mission performance across all SOW task areas
- Develop and maintain an Integrated Master Schedule (IMS) covering all contract activities
- Lead Transition-In (6430 days) and Transition-Out activities to ensure uninterrupted mission-critical cybersecurity services
Drive Governance & Reporting- Establish and maintain a structured reporting framework (weekly, monthly, FISMA, and ad hoc reporting; executive dashboards)
- Organize and lead recurring status meetings and support Quarterly Program Reviews (QPRs) with Government leadership
- Deliver and maintain the Task Order Management Plan and Program Management Plan
- Distinguish factual reporting from advisory analysis and support Government decision-making; perform no inherently governmental functions
Manage Risk & Quality- Identify, track, and mitigate program risks and issues and maintain the Risk Register
- Ensure all deliverables meet quality, timeliness, completeness, and accuracy standards
- Hold contractor personnel accountable for performance against SLAs and SOW requirements
Lead the Team- Lead a multidisciplinary cybersecurity team spanning SOC/incident response, security engineering, vulnerability management, and RMF/ISSO support
- Coordinate teammate and subcontractor personnel and ensure flow-down of all security, personnel, and reporting requirements
- Manage staffing, coverage, and surge within a remote-first operating model
Required QualificationsEducation & Experience- Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or a related discipline
- Minimum 10 years of progressive IT/cybersecurity experience, including at least 5 years leading programs or projects on federal contracts of similar scope and complexity
- Demonstrated experience managing cybersecurity operations in FISMA / NIST 800-53 environments
- Project Management Professional (PMP)
- Plus a senior security certification: CISSP or CISM (or comparable)
Required Certifications- Project Management Professional (PMP)
- Plus a senior security certification: CISSP or CISM (or comparable)
Technical & Domain Knowledge- Working knowledge of the Risk Management Framework (RMF), FISMA reporting, SOC operations, vulnerability management, and Zero Trust (OMB M-22-09)
- Familiarity with ITSM/ticketing platforms (e.g., ServiceNow) and program/project management tools
Leadership Capabilities- Excellent verbal and written communication and stakeholder management skills
- Proven ability to hold teams accountable and manage subcontractor performance
Preferred Qualifications- Prior experience supporting NIH, HHS, or other federal health/research agencies
- ITIL v4 Foundations; experience managing 24x7 cybersecurity operations
- Experience with performance-based federal task orders
Clearance- Must be able to obtain and maintain the NIH/OD/OIT required clearance level and complete all suitability/onboarding requirements
Salary Range 
