phData

Program Manager, Data & AI

phData • $90K — $130K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5+ years in Technical Program/Program Management within consulting or professional services.
  • Strong client-facing experience with executive stakeholders.
  • Deep understanding of AI, data, and analytics projects across various platforms.
  • Proficiency in Agile delivery and familiarity with Waterfall methodology.
  • Strong command of tools like Jira, Azure DevOps, MS Project, and Excel.
  • Experience with remote, multi-geo team leadership.
  • Bachelor's degree in IT or related technical field.
  • PMP and CSM certifications preferred.

Responsibilities

  • Lead AI and data program deliverables as the main contact for clients.
  • Translate client strategies into actionable roadmaps and plans.
  • Collaborate with technical leads to align delivery with business objectives.
  • Manage project financials including budget and utilization metrics.
  • Build trust-based relationships with key stakeholders through effective communication.
  • Navigate and resolve project challenges with data-driven insight.
  • Monitor project risks and escalate customer issues effectively.
  • Identify and promote opportunities to expand service offerings within existing accounts.

Benefits

  • Strong emphasis on leadership development and coaching opportunities.
  • Collaborative and inclusive delivery culture promoting teamwork.
  • Exposure to cutting-edge AI and analytics technologies.
  • Opportunity to work across multi-geo teams on high-impact projects.
  • Chance to refine technical and project management skills in a dynamic environment.
Full Job Description
Role Overview

This is a highly client-facing role. You will operate as a hybrid Engagement Lead + delivery leader for data and AI programs, accountable for both execution and client outcomes. You will be the "one hand to shake" - orchestrating multi-geo phData teams and partners, and ensuring technical delivery translates into measurable business impact.

Core Responsibilities
  • Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes.
  • Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams.
  • Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value.
  • Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics.
  • Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling.
  • Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations.
  • Manage project risks and customer escalations end-to-end in close partnership with delivery and sales.
  • Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts.
  • Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers.
  • Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.

Core Requirements
  • Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills.
  • 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs.
  • Deep experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall.
  • Strong background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs.
  • Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently.
  • Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills.
  • Experience leading remote, multi-geo teams.
  • Bachelor's degree in IT or a related technical field.
  • PMP and CSM certifications are strongly preferred.

#LI-DNI

About phData

phData is a big data consulting and managed services firm that specializes in Hadoop and related technologies. The company provides consulting, engineering, and managed services to help organizations with their big data initiatives. phData's services include data strategy, data engineering, data science, and managed services. The company has worked with clients in a variety of industries, including healthcare, finance, retail, and more. phData was founded in 2014 and is headquartered in Bloomington, Minnesota.
Learn more about phData
Size
100 employees
Industry
Information Technology
Founded
2014
* Ladders Estimates

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