Job Description:The Program Manager 2 serves as a critical liaison between customers and internal personnel in all aspects of the Company's projects. The Program Manager 2 exercises a high degree of independent judgment, discretion, and authority planning, managing, and controlling production orders at all stages, and in assessing business implications at each stage, and in managing each project's progress to ensure compliance with the Company's standards concerning deadlines, work standards, and on-time delivery.
What will my responsibilities include?- Responsible for handling and managing the Company's communication with assigned customers.
- Uses judgment and discretion to resolve emergent situations with customers, including those arising outside of normal business hours.
- Develops and conducts high level program reviews for customers.
- Creates recovery actions for products not currently meeting customers' demands.
- Formulates and implements the Company's responses to engineering change requests to optimize cost recovery.
- Negotiates with customers on behalf of the Company, including about spares pricing, order lead time, and expediting charges.
- Uses expertise in the Company's industry to forecast future demand and manage the Company's shipping date estimates
- Follows all of the Company's safety guidelines, including proper use of safety equipment and relevant safety procedures
- Perform other duties as assigned.
What key skills and experience do I need?- Proven ability to coordinate and communicate clearly with others in an environment of fast-paced periods of intense deadlines and fluctuating workload
- Self-motivated and able to work successfully with minimal direction or supervision
- Exhibits and demands high ethical standards in relations with personnel, suppliers and customers
- Successfully maintain 12 consecutive months of tier 1 program management position or under discretion by manager
- Aerospace Manufacturing experience.
Qualifications:Preferred:- Three to five years' experience in Production Control/Materials/Inventory
- Management in a manufacturing environment
- Some experience working in a Lean Manufacturing environment
- Excellent verbal and written communication skills
- Strive to achieve 100% on-time delivery to customer purchase orders
- Collaborates and cooperates with other Departments within the Company to meet customer specifications and timelines
- Able to create status information such as Gantt charts, s-curves, stoplight charts and with the ability to work in MS Project and Excel
- Work as a program manager with limited supervision
- Program Management certification
- Bachelor's degree in Business Administration, Operations Management, or related field OR equivalent years of experience in an applicable field
- Syteline or similar MRP system familiarity
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
Physical Demands:- Use of computer keyboard, mouse and multiline phone throughout the workday
Work Environment:- Primarily office environment
- The Program Manager is required to enter the warehouse and/or machine shop environment at times throughout the workday; this environment may include exposure to noise, dust, fumes, vapor from coolant, etc.
- Industry standard safety equipment is provided by the Company, and specific notice is posted in areas where safety equipment is required
- Safety training is required and provided by the Company in accordance with applicable law, industry standards, and Company policy
- Occasional overnight travel within US and international.
Salary Offering: $73,000.00 to $105,000.00 annually
Shift available: Monday - Friday, Days
Benefit Offerings Zenix Aerospace AMT/Damar offers eligible employees (and eligible family members):
- Medical, Dental, Vision
- Health Savings Account
- Supplemental Benefits
- Basic Life Insurance
- Voluntary Employee, Spouse or Child Life Insurance,
- Long-term Disability Insurance
- Employee Assistance Program
- Shift Premiums for Weekend Shifts - work 33 hours, paid for 40 (weekend night shift) or work 36 hours, paid for 40 (weekend day shift)
- Shift Differentials - $4.00 per hour (weekday night shift), $2.00 per hour (weekend day shift), $4.00 per hour (weekend night shift)
Eligible employees are also offered 401k, PTO, 80 hours of paid holiday per calendar year, and other compensation (as applicable).
