Program Manager

Constellation West

$100K — $130K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • U.S. Citizenship required; favorable Tier 1 investigation or immediate NBIS T1 suitability eligibility.
  • Availability for on-site support in Alexandria, VA.
  • Minimum fifteen (15) years of management experience or equivalent education/experience combination.
  • 4-year degree in STEM or substantial equivalent recent specialized experience in lieu.
  • Current ITIL certification.

Responsibilities

  • Oversee the entire program and all associated teams supporting USPTO IT services.
  • Ensure contract deliverables and SLAs are met and maintained.
  • Act as primary interface with Government leadership including COR and OCIO management.
  • Provide administrative direction and commit corporate resources as required.

Benefits

  • Competitive 401(k) plan with employer matching.
  • Competitive health benefits with employer contributions.
  • 11 paid holidays per year.
  • 15 days starting PTO for new hires.
  • Tuition/CE reimbursement.
  • Relocation assistance.
  • Pre-tax commuter benefit accounts.
  • STD/LTD/life insurance with buy-up options.
  • Veteran hiring preference.
  • Conversion to an employee-owned firm (ESOP) in 2026.
Full Job Description
ROLE: PROGRAM MANAGER

REQUIRED:

  • U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility)


  • Availability for on-site support in Alexandria, VA
  • Minimum fifteen (15) years of management experience or equivalent education/experience combination
  • 4-year degree in STEM, or substantial equivalent recent specialized experience in lieu
  • Current ITIL certification


PREFERRED:

Help Desk Institute (HDI) Certification

FUNCTIONAL RESPONSIBILITY:

Oversees the entire program and all associated teams supporting USPTO IT services.

Ensures contract deliverables and SLAs are met and maintained.

Acts as primary interface with Government leadership including COR and OCIO management.

Provides administrative direction and commits corporate resources as required.

Benefits include but are not limited to:
• Competitive 401(k) plan with employer matching
• Competitive Health Benefits with employer contributions
• 11 Paid Holidays per year
• 15 Days starting PTO for new hires
• Tuition/CE reimbursement
• Relocation Assistance
• Pre-Tax Commuter Benefit Accounts
• STD/LTD/Life Insurance with buyup options
• Veteran Hiring Preference
• Conversion to an Employee-owned firm (ESOP) in 2026-a lucrative benefit to employee-owners!

APPLY HERE TODAY

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