Program Manager

Capital Technology Group

$110K — $150K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Information Systems, Computer Science, or related field.
  • 8+ years of experience in software development and Agile project delivery.
  • PMP or PMI-ACP Certification required.
  • Strong leadership and team management abilities, with attention to detail.
  • Proven ability to handle complex programs and multiple stakeholders.
  • Excellent customer rapport-building skills.
  • Skilled in risk identification and mitigation strategies.

Responsibilities

  • Oversee program delivery and ensure alignment with client objectives.
  • Lead cross-functional teams, including developers and analysts.
  • Monitor and report on program performance metrics like budget and KPIs.
  • Identify and mitigate risks with proactive solutions.
  • Manage client relationships and expectations effectively.
  • Promote continuous improvement and operational excellence within the program.
  • Act as primary Account Manager to achieve program KPIs and performance metrics.

Benefits

  • Remote Work options available for flexibility.
  • Comprehensive Medical, Dental, and Vision coverage.
  • Financial security with Life Insurance and Disability benefits.
  • 401(k) plan with 4% matching contributions.
  • Liberal PTO policy to prioritize work-life balance.
  • Support for professional growth with generous Continuing Education annual budget.
  • Wellness initiatives backed by an Annual Wellness Budget.
Full Job Description
Client Requirements: applicants MUST BE US Citizens and be able to obtain Public Trust clearance
About the Role

We are currently seeking a Program Manager with experience overseeing the successful delivery of multiple projects within a program. You will be key in managing program performance, coordinating cross-functional teams, and ensuring the program's overall success. You will play a key role in expanding our program's reach and impact by identifying strategic opportunities, developing compelling proposals, and fostering strong relationships with partners and stakeholders. Your strong interpersonal skills and situational awareness will enable you to navigate complex customer dynamics effectively and contribute to a collaborative and productive team environment.
You Will Get To
  • Oversee the delivery of a program with multiple projects, ensuring they align with client objectives and are delivered on time, within scope, and on budget
  • Lead and coordinate cross-functional teams, including developers, analysts, and business stakeholders
  • Monitor and report on key program performance metrics, such as budget, timeline, and other KPIs
  • Identify, assess, and mitigate risks, providing proactive solutions and strategies to address potential issues and keep the program on track
  • Serve as the primary point of contact for clients, managing their expectations, addressing concerns, and maintaining strong, effective relationships
  • Drive continuous improvement within the program, encouraging innovation, optimizing processes, and ensuring the consistent delivery of high-quality results
  • Drive program growth and client satisfaction by identifying opportunities to deliver operational excellence, contributing to compelling proposals, and cultivating long-term partnerships that result in repeat business
  • Serve as the primary Account Manager for the program, collaborating closely with cross-functional Account Managers to ensure all program KPIs and performance metrics are achieved
Who You Are
  • A servant leader who enjoys helping teams collaborate, deliver value, and continuously improve
  • Skilled at facilitating conversations and building alignment across technical and non-technical stakeholders
  • Comfortable managing competing priorities within complex, enterprise-scale environments
  • Organized, proactive, and solutions-oriented when addressing delivery challenges
  • An effective communicator who can adapt messaging for a variety of audiences
  • Passionate about Agile methodologies, team development, and mission-driven work
  • Able to navigate ambiguity while maintaining focus on delivery objectives and customer outcomes
Qualifications
  • Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
  • 8+ years of professional experience supporting software development, project delivery, or Agile programs
  • PMP or PMI-ACP Certification
  • Strong communication, leadership, and team management skills, combined with a strong attention to detail
  • Proven ability to manage large, complex programs with multiple stakeholders
  • Ability to build a solid rapport with customers
  • Ability to identify, assess, and mitigate project and program risks
  • Capable of aligning overarching strategic goals with the effective execution of detailed, day-to-day operations
Nice to Have
  • Federal government experience or prior work as a federal employee
  • Experience supporting government agencies or federal contracts
Salary

We are committed to offering a competitive salary for this position, with an estimated range of $110k-$150k annually. Please note that this range is intended to provide a general idea of what to expect. The final offer may vary based on experience, skills, and other factors.

Full Time Employee Benefits

  • Remote Work (Hybrid roles will be specified in the job post)
  • Competitive Compensation Package
  • Medical, Dental, and Vision
  • Life Insurance, Short/Long Term Disability
  • Employee Assistance Program
  • 401(k) with 4% matching
  • Liberal PTO vacation policy
  • Generous Annual Continuing Education
  • Annual Wellness Budget
  • Bonus Incentive Programs (Employee referrals and performance-based rewards)

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