Amazon

Program Manager, BaND, DC Infra Capacity Delivery

Amazon$74K — $129K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in program or project management
  • 3+ years in process improvement utilizing data and metrics
  • Advanced Excel skills (Pivot Tables, VLookUps) and SQL knowledge
  • Experience using data to drive improvements
  • Cross-functional collaboration with technical and non-technical teams

Responsibilities

  • Collaborate to create Weekly Business Review documents and lead review sessions
  • Develop operational metrics, including visual KPI presentations
  • Enhance automation initiatives in Data Center Networking operations
  • Present program status updates to senior leadership
  • Monitor performance trends, mitigate risks, and communicate effectively
  • Manage medium to high complexity projects to improve business processes
  • Work with cross-functional teams to set baselines and achieve goals
  • Create and maintain team resources to support collaboration and track progress

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Mental health support and employee assistance programs
  • Flexible Spending Accounts and adoption/surrogacy reimbursement
Full Job Description
The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented program manager to lead networking implementation projects, from initial concept through to establishing standardized processes that can be rolled out across our global facilities.

You will lead programs alongside partner teams to define pilot projects, develop strategic plans, and create operational deployment procedures. You will coordinate with various leadership teams to establish requirements and timelines. Strong communication skills are essential, as you'll need to actively share project updates, ensure alignment with internal stakeholders, manage issue resolution, and deliver results in a fast-paced environment.

Key job responsibilities
• Collaborate with Brick and Network Deployment teams to create Weekly Business Review documents and lead cross-functional review sessions.
• Develop operational metrics and create visual representations (graphs, tables, dashboards) to present Key Performance Indicators.
• Build a deep functional knowledge of Data Center Networking operations and work with stakeholders to advance automation initiatives.
• Present program status and decision narratives to senior leadership, using your expertise to influence scalable solutions.
• Communicate effectively with cross-functional stakeholders both within and outside the organization. Monitor performance trends, identify risks/issues, escalate when necessary, remove obstacles (within your span of control), and develop mitigation strategies.
• Manage medium to high complexity projects and improve processes that have significant business impacts, contributing to enhanced quality, productivity, or customer experience.
• Collaborate with Data Center Networking TIPMs, Engineering, Infrastructure, Supply Chain, and other Program Management teams to identify, establish baselines, and deliver goals.
• Create and maintain team resources (e.g., Wiki pages), encourage team collaboration in developing guiding Tenets, and monitor progress towards Kingpin goals.

A day in the life

The ideal candidate should be an innovative, results driven professional with solid people skills and a strong problem-solving capability. The individual will be responsible for driving strategy and initiatives. The candidate should work with key business partners and stakeholders to identify improvement opportunities. The key to success in this role is the ability to craft and implement a strategic vision and make independent decisions with sound judgment to attain that vision. This individual needs to manage change and have the ability to build the right mechanisms to support our organization and influence other teams.

The candidate should be able to clearly define data requirements and metrics. They will need to identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanisms.

Finally, this is a critical role on a team that drives/supports a number of AWS leadership reviews. Excellent verbal and written communication skills are essential. The ideal candidate will be able to communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 74,200.00 - 129,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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