ABOUT THIS ROLE In this role, you will independently manage and drive programs and initiatives for the Audible Talent Operations & Programs team. You will lead cross-functional projects from conception to implementation, including process improvements, system enhancements, and change management initiatives. You will ensure successful delivery of key operational improvements while building strong relationships with stakeholders across recruiting, HR, and business teams. A key focus area for this role will be supporting Audible's global mobility programs and contingent worker (CW) programs, including providing strategic guidance to Audible managers on contingent workforce planning and strategy, and driving the adoption and operational support of our vendor management system (VMS) tool. As a Program Manager, you will... - Independently develop and maintain project documentation, including workflows, use cases, and standard operating procedures - Lead the implementation of new tools and processes, including user acceptance testing and training material development - Track and manage project milestones, proactively identifying risks and communicating status updates to stakeholders and leadership - Execute change management activities by creating comprehensive user communications, training materials, and adoption tracking mechanisms - Partner with cross-functional teams to define requirements, prioritize feedback, and drive consensus on solutions - Analyze metrics to measure program effectiveness and recommend data-driven improvements - Serve as a key point of contact for Audible's contingent worker programs, advising managers on CW engagement strategy, compliance requirements, and best practices - Drive the operational support, adoption, and continuous improvement of global mobility tools and the vendor management system (VMS) tool