ActioNet, Inc

Program Manager

ActioNet, Inc$160K — $220K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree; Master's preferred.
  • 10+ years of managing cybersecurity or SOC operations programs.
  • Experience in federal cybersecurity environments.
  • PMP or equivalent certification preferred.
  • Strong knowledge of SOC operations, incident response, and federal compliance frameworks (NIST, FISMA).

Responsibilities

  • Act as the main contact for agency leadership and stakeholders.
  • Oversee all SOC service areas, ensuring comprehensive program oversight.
  • Ensure compliance with BPA Call requirements and service level agreements.
  • Lead SOC governance with a focus on performance and quality assurance.
  • Develop staffing strategies to maintain Tier 1/2/3 coverage and surge capabilities.
  • Initiate continuous improvement initiatives in logging, SIEM, automation, and orchestration.
  • Prepare executive-level reports with actionable insights for stakeholders.
  • Coordinate incident escalation for significant cybersecurity events.
  • Ensure 24/7 operational readiness with necessary after-hours coverage.
  • Direct all contractor activities with full execution authority.

Benefits

  • Leadership role in a critical cybersecurity area.
  • Opportunity to influence strategic security operations.
  • Engagement with top-level agency leadership and stakeholders.
  • Focus on continuous improvement and cutting-edge technologies.
  • Comprehensive oversight of varied SOC functions.
Full Job Description
Description

Program Manager
Location: Rockville, MD


Position Overview

The Program Manager provides overall leadership, management, and accountability for delivery of Security Operations Center services. This role serves as the primary interface with OCIO and CISO leadership, ensuring contract compliance, operational excellence, and continuous improvement across all SOC functions.

Salary $160K-220K

Key Responsibilities
  • Serve as primary point of contact for agency's leadership and stakeholders.
  • Provide end-to-end program oversight across all SOC service areas (operations, forensics, logging, coordination).
  • Ensure compliance with all BPA Call requirements, SLAs, and reporting obligations.
  • Lead SOC governance, including performance management, risk mitigation, and quality assurance.
  • Oversee staffing strategy, ensuring adequate Tier 1/2/3 coverage and surge capability.
  • Drive continuous improvement initiatives, including:
    • M-21-31 logging maturity
    • SIEM optimization
    • Automation and orchestration
  • Deliver executive-level reporting (weekly, monthly, quarterly) with actionable insights.
  • Manage incident escalation coordination for major cybersecurity events.
  • Ensure 24/7 operational readiness, including after-hours/on-call coverage.
  • Direct and control all contractor personnel with full authority over execution.

Required Qualifications
  • Bachelor's degree (Master's preferred).
  • 10+ years managing cybersecurity or SOC operations programs.
  • Experience supporting federal cybersecurity environments.
  • PMP or equivalent certification preferred.
  • Strong knowledge of:
    • SOC operations and incident response
    • Federal compliance frameworks (NIST, FISMA)
    • Performance metrics and SLA management

Key Competencies
  • Executive leadership
  • Stakeholder engagement
  • Risk and performance management
  • Strategic execution

About ActioNet, Inc

ActioNet, Inc. is a provider of information technology services to the federal government and commercial clients. The company offers a range of services, including software development, cybersecurity, cloud computing, and data analytics. ActioNet has been recognized for its work in the federal sector, and has received numerous awards for its performance and customer service. The company is headquartered in Rockville, Maryland, and has additional offices in Vienna, Virginia, and Honolulu, Hawaii.
Learn more about ActioNet, Inc
Size
1,000 employees
Industry
Founded
1998

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