Qualifications

• Bachelor's degree (Master's preferred).
• 10+ years managing cybersecurity or SOC operations programs.
• Experience supporting federal cybersecurity environments.
• PMP or equivalent certification preferred.
• Strong knowledge of SOC operations and incident response.
• Familiarity with federal compliance frameworks (NIST, FISMA) and performance metrics.

Responsibilities

• Serve as primary point of contact for agency's leadership and stakeholders.
• Provide end-to-end program oversight across all SOC service areas.
• Ensure compliance with all BPA Call requirements and SLAs.
• Lead SOC governance, focusing on performance management and quality assurance.
• Oversee staffing strategy for Tier 1/2/3 coverage and surge capability.
• Drive continuous improvement initiatives, including logging maturity and SIEM optimization.
• Deliver executive-level reporting with actionable insights.
• Manage incident escalation coordination for major cybersecurity events.
• Ensure 24/7 operational readiness, including after-hours/on-call coverage.
• Direct and control contractor personnel execution.

Benefits

• Support for continuous improvement and professional development initiatives.
• Opportunity to influence and lead SOC governance and performance management.
• Engagement with high-level agency leadership and stakeholders.
• Experience in a dynamic federal cybersecurity environment.
• Possibility of working in a high-impact, mission-driven role.